Senior Manager – Operations, Middle East and Asia
WSP USA
+ Work with the MEA and India leadership teams to ensure People & Culture strategies support the overall strategic plan with a focus on diversity in talent acquisition, high employee engagement and effective talent management development and succession plans.
+ Ensure visible leadership in support of the WSP guiding principles and best in class workplace culture
+ Develop and implement a GCC Strategy (aligned to the MEA Strategy) and work with each Business Unit and appropriate international colleagues, to identify areas where we can expand our services and improve the output
+ Imbibe regional culture and mindset in terms of our “Way of Working”, “Focus on client satisfaction” & “Quality Mindset” in the GCC team.
+ Establishing and monitoring service performance levels, pre-empting customer service issues and intervening as necessary to implement corrective actions
+ Establishing a strong relationship with the internal client – the regional support functions and operational business – to understand future needs and address any perceived or actual issues
+ Driving continual improvement of the teams, processes and systems forming the GCC, delivering year on year efficiency savings and/or other demonstrable value to the business
+ Take accountability for the overall health, wellbeing and welfare of the individuals forming the GCC, liaising with local support services (Corporate Real Estate, HR, Health & Safety, IT) as necessary
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
**www.wsp.com**
**We are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
+ **Leadership** – acknowledged leader with a positive external market profile. Demonstrates the desire to constantly improve, motivate and encourage others; lead and implement change programmes; inspiring colleagues and drives an innovative and supportive culture. Acts as a catalyst for change
+ **Strategic thinking and direction** – forward thinking, capable of visualising and planning for the longer term. Designs, communicates, engages, and drives the implementation of design and technical initiatives and strategies
+ **Technical skills** – Knowledge of the construction industry is an advantage
+ **Communication** - demonstrates an ability to communicate effectively and uses own knowledge to support and coach others as required. Actively champions sharing knowledge, ideas and intelligence. Strong presentation skills, able to lead and facilitate workshops, training sessions and one to one learning. Influential and persuasive internally and externally
+ **Innovation** – researching and developing new techniques; challenges the status quo
+ **Team leadership and player** - works collaboratively and consultatively; leads and develops a culture of team working across the ME business
+ **Relationship Building** - able to establish, build, sustain, and share strong, professional relationships with relevant internal and external groups. Driven to exceed client expectations
+ **Problem Solving** – able to reason logically and apply a systematic process to finding solutions; is proactive in responding to problems; able to apply sound logic in situations of ambiguity and employs problem solving methodologies across a range of circumstances.
+ Candidate with 10+ years in a leadership role with experience of leading large and diversified teams in a multi-location setup.
+ Experience of 5 + years working with Asia & Middle East would be an added advantage
+ MBA would be advantageous as an indication of wider business acumen and interest in business leadership
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