Date Posted:

2025-07-31

Country:

India

Location:

MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India

To lead the Field Engineering department based in Bangalore

Lead the IPQC, Quality, and OPXL.

Technical and process product adviser in the field and during turnback.

Ensure to meet the FED and quality parameters at the field level and ensure training is imparted from time to time.

Procrastinate the Field turnback on the product and process front and address those from time to time

Expertise in troubleshooting Otis Sky Rise and all product segments, elevators/Compass troubleshooting.

Proficiency in reading technical drawings and schematics, controller wiring diagrams

Collation of field-reported issues and communicating them effectively to the factory for resolution

Coordinate with internal & external stakeholders towards the delivery of the project

Equip all field engineers to manage the Compass system and allow high level customer satisfaction on elevator traffic management

RQC and QC- management review to monitor key metrics, like callback, FTB, QOPC and emerging new issue

ISO Audit and requirements, target to have NIL major NCR, Address and close NCR on time

Education & Experience:

Diploma

10-20 years of experience in the Field Engineering Department in the New Installation

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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