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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager Trade Pay Analyst - French Speaker

The position is responsible but not limited for processing Trade Payments and reviewing documents relative to Trade Pay activities to meet client needs. Ensuring that Trade Payments are made in compliance to both internal and external Audit requirements.

Responsibilities

• Process Trade Payments in a timely manner and in accordance to Audit requirements

• Manages and resolves customer deductions and short-payments in support of Kraft Heinz Canada receivables targets

• Communicates internally and with the client on issues and errors that will cause a significant impact on the customer’s needs

• Refines processes and advises of potential improvements

• Ensures procedures dictated in SOP and by client are followed

• Review files for misstated, omitted information

• Improve trade payment compliance and overall financial controls of promotional funds

• Makes recommendations and interacts with client to increase potential audit findings

• Develops external business relationships to resolve issues and backlogs

• Handles problems/inquiries requests from the client, business contacts and internal departments

Qualifications we seek in you

Minimum Qualifications

• French language skills - written and oral

• High School Degree required

• Bachelor’s Degree in a Business related field is preferred, or an equivalent combination of education and experience

Preferred Qualifications/ Skills

• Excellent Written and Verbal Communication Skills (French and English)

• Must be able to read French Customer documents such as; Debit Back Ups, Customer Deal Sheets/Offrer Letters in order to clear Trade Deductions

• Must be able to read fill out French documents such as Deal Sheets, Price Changes form and New Item forms (for Sales Administrative tasks)

• Ability to work with all Microsoft Office programs, especially MS Word, Excel and Power Point

• Good/Excellent computer skisll

• Excellent Customer Service skills

• Good/Excellent knowledge of the accounting concepts (debits and credits)

• Good Negotiation and analytical skills

• Ability to Multi-Task

• Detail Oriented

• Deadline driven

• High level of professionalism

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is [$95,000 to $105,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.