We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** We are seeking a Senior Manager, Talent Acquisition Operations to lead the development and implementation of the US Talent Acquisition operations strategy. Reporting to the Director of Talent Acquisition, this role will operationalize the recruiting framework, oversee program management, and ensure the delivery of best-in-class recruitment practices. The Senior Manager will lead a team responsible for operational excellence, program design, and end-to-end implementation of tools and processes. This role will also focus on continuous improvement, aligning solutions with CIBC’s policies, business strategies, and organizational objectives. This role involves a combination of strategic planning, process improvement, system administration, and data analysis. You will have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote. **How you'll succeed** + **Team Leadership:** Provide leadership and management to a team responsible for Talent Acquisition operations, program management, business and change management, and operational reporting. Foster a positive work environment by championing CIBC’s mission, vision, and values. Build team capabilities through development opportunities, performance management, and effective coaching. + **Strategic Leadership:** Develop and monitor the operations and governance framework for Talent Acquisition processes, including hiring-related policies. Interpret new regulations and assess their impact on governance frameworks, ensuring compliance with all hiring-related risks. + **Operational Excellence:** Optimizing TA workflows, identifying gaps, and implementing scalable solutions to improve efficiencies. Implement KPIs and metrics to measure recruitment strategy success and operational efficiency. Leverage workforce analytics to inform and refine talent strategies and recruitment practices. Utilizing data and analytics to monitor performance, provide insights to leadership, and develop reporting packages is also crucial. + **Collaboration & Stakeholder Engagement:** Partner with inclusion, learning & development, talent management, HR, and employer branding teams to align recruitment strategies with broader organizational goals. + **Continuous Improvement:** Monitor industry best practices and recommend enhancements to recruiter efficiency and operational measurement. Lead the design and implementation of solutions that align with CIBC’s strategic priorities and risk management requirements. Ensuring TA practices align with regulations and maintaining knowledge of relevant laws in the US. **Who you are** + **You have 10+ years of experience** in Talent Acquisition operations and leadership, with a focus on operational excellence and a proven ability to coach, develop, and motivate teams to achieve high performance. + **You have advanced leadership and relationship management skills,** with experience managing teams in complex, matrixed organizations. + **You are a strong communicator** . You have expert interpersonal, communication, and problem-solving skills, including effective engagement with all levels of the organization, including senior management, and executive committee level stakeholders. You have the ability to translate analysis into actionable strategies. + **You are a caring and accountable leader.** You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance. + **Y** **ou know that details matte** **r.** You notice things that others don't. Your critical thinking skills help to inform your decision-making. + **You are a strategic thinker** , with advanced knowledge of strategic planning processes and workforce management. + **You can demonstrate your technical skills** with proficiency in workforce analytics, operational reporting, and recruitment tools (Workday is preferred). + **You have a degree/diploma in** ­­­­­­­­­­­­­­­­­­Human Resources or a related field. California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html) At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $130,000.00 - $145,000.00 USD for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. This position does not offer visa sponsorship. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** IL-120 S LaSalle St **Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Communication, Continuous Improvement, Hiring Management, Leadership, Long Term Planning, Management Reporting, People Management, Process Improvements, Program Management, Recruiting Processes, Recruiting Strategies, Sourcing and Procurement, Strategic Planning, Talent Acquisition, Team Development, Team Leadership At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.