About the Team

DoorDash’s Dasher Trust team is looking for an experienced leader to oversee our work in the Identity, Authenticity, and Background Check spaces. The Dasher Trust team’s work on Identity is critical to ensure that every delivery on DoorDash is a safe one. This is an exciting opportunity for a candidate with a proven track record of performance to oversee our strategy in this critical area.

About the Role

As a Senior Manager on DoorDash’s Dasher Trust team, you will be responsible for leading a strategy and operations team and designing the strategy and end-to-end execution for critical large-scale initiatives in the Identity, Authenticity, and Background Check spaces. You will partner with internal cross-functional teams, including Product, Engineering Analytics, Operations, Marketing, Policy, and Legal, to launch initiatives from 0→1.

You will report to our Director of Dasher Integrity. 

You’re excited about this opportunity because you will… Own the team’s strategy and roadmap using a data-driven, first principles approach to solve problems in a complicated, dynamic space Lead the group of cross stakeholders, including Product, Engineering, Support, Legal, Policy, and others to drive key strategic projects Utilize and analyze complex data to make strategic recommendations on what products & solutions we should build to achieve our Trust team goals Gain an understanding of our different vendors across the space, and work closely with them to find optimizations and improvements across the shared workflows and processes Track progress of goals, highlight tradeoffs and prioritization for initiatives across the team, and communicate results to executive leadership Be a nimble and quick problem-solver who isn’t afraid to jump into an ambiguous problem that arises and can find an approach to solve - we are operating in a dynamic space, so we’re looking for people excited about the challenge of new and unexpected areas to deep dive! We’re excited about you because… 8+ years focused on Strategy & Operations or experience executing in a fast-paced environment  You have experience leading a strategy and operations team and indirectly leading cross-functional stakeholders You have experience communicating to and influencing executives  You have the ability to scope solutions from ambiguous requirements You are able to translate data into actionable recommendations Knowledge of the product we offer and passion for DoorDash’s mission Bachelor degree required

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