***The location for this position is virtual/remote***

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This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that offers Owned, Managed, and Franchised Hilton hotels world-class revenue management talent and tools. As the Senior Manager, Strategic Operations you will support the team that's helping hotels grow market share and outperform competitors. On the Strategic Operations team reporting to the Commercial Director, RMCC Americas, you will support a team working on projects including building and maintaining proprietary reporting and tools and managing a full tech stack which includes software like Salesforce.

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HOW WE WILL SUPPORT YOU

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

\n\nGo Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount\nPaid parental leave for eligible Team Members, including partners and adoptive parents\nMental health resources including free counseling through our Employee Assistance Program\nPaid Time Off (PTO)\nLearn more about the rest of our benefits\n\n

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

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**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

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Your role is important and below are some of the fundamental job duties that make your work unique.

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What your day-to-day will be like:

\n\nBe a strategic partner within the Strategic Operations team to spearhead initiatives that inspire change, develop new processes, and maximize market share.\nDesign, and implement tools, technologies, and efficiencies that improve commercial initiatives, streamline operations, and influence strategic decisions.\nProvide strategic advisory on analytics and data product adoption, ensuring efficient decision-making processes.\n\n

How you will collaborate with others:

\n\nPartner cross-functionally with partners—including Data Science, Analytics, BI, and Commercial Services—to translate business needs into scalable data products.\nOrganize monthly Strategic Operations team meetings that encourage code reviews and sharing of best practices, and brainstorm on current challenges or obstacles.\n\n

What projects you will take ownership of:

\n\nEstablish and track Key Performance Indicators (KPIs) for newly developed products, analyzing results and reporting successes and areas of opportunity.\nOversee multiple cross-functional programs and projects of varying complexity, ensuring alignment across RMCC and enterprise teams.\n\n

WHY YOU'LL BE A GREAT FIT

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You have these minimum qualifications:

\n\nSeven (7) years professional experience in analytics/data-engineering roles\nThree (3) years developing and managing complex SQL and stored procedures (Redshift, SQL Server, MySQL)\nThree (3) years coding experience in automation, macros, and PivotTables\nProficient in Python, including frameworks such as pandas and NumPy, with a strong foundation in ETL development.\nTravel up to 10%\n\n

It would be useful if you have:

\n\nExperience with FastAPI, Flask microservices, and Vue.js or React dashboards.\nBackground in Docker containerization and Kubernetes deployment\nUnderstanding of data modeling principles (star/snowflake schemas\nExperience with BI tools such as Tableau, Power BI, Alteryx, and MicroStrategy\nStrong partner-management skills to translate business needs into technical solutions\nOne (1) year of leadership experience\nExperience with Git-based version control and CI/CD pipeline management\nFamiliarity with coding standards enforcement (PEP 8, docstrings) and leading code reviews\n\n

WHAT IT IS LIKE WORKING FOR HILTON

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Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

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We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

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Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000 - $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE