Gurgaon, India
23 hours ago
Senior Manager, Strategic Operations & Analytics - CMG

Location(s):

India

City/Cities:

Gurugram

Travel Required:

26% - 50%

Relocation Provided:

Yes

Job Posting End Date:

June 29, 2025

Shift:

Job Description Summary:

Job Summary: The objective of the role will be to support the CMG team in driving strategic initiatives, managing key projects, and ensuring the efficient operation of the CMG function. The role holder will act as a strategic enabler, providing insights and recommendations to enhance the effectiveness of the team and improve customer relationships. A key focus of this role will be leveraging data and analytics to enable strategic decision-making and drive business outcomes.

Key Responsibilities:

Function Related Activities/Key Responsibilities: 

Collaborate with the Senior Director, CMG, to develop and implement strategic plans and initiativesMonitor progress against strategic goals and provide regular updates to senior leadership – including In-month performance management & RE tracking, Global QBR, Monthly LT dashboardsAnalyze data to identify trends, opportunities, and areas for improvement – including share analytics (Nielsen, Red Seer) and category / brand opportunity analysis leading to customer JBP leversLead and manage key projects within CMG, ensuring timely and successful completion – including BPPC, Category development, RGM initiativesCoordinate cross-functional teams to achieve key project objectivesDevelop and maintain project plans, timelines, and budgetsAssist in the development of customer engagement strategies and action plansDevelop and maintain dashboards and reports to track key success metrics – including JBP scorecards, WTMM trackers, Incidence dashboard (QSR, Q-com, MT, Railways, Airways)Leverage data and analytics to inform strategic decision-making and drive business outcomes.Identify opportunities for process improvements and drive implementation.Provide actionable insights and recommendations to the CMG team and senior leadership.Collaborate with the cross-functional teams to ensure the availability and accuracy of relevant data.


Education and Experience Requirements:

Bachelor's degree in a related field; MBA or advanced degree preferred8+ years of proven experience within a Sales and/ or Account Management function; Strategy experience from top tier consulting firm would be added advantageStrong project management skills with track record of successfully leading and delivering complex projectsExcellent strategic thinking and problem-solving abilities and strong analytics skillsExceptional communication and interpersonal skills, with the ability to build and maintain relationships at all levels.Story telling including well developed Presentation and Business writing skillsStrong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneouslyProficiency in Microsoft Office Suite and project management toolsExperience with data analytics tools and platforms (e.g., Tableau, Power BI) is highly desirableStrategy experience would be preferred; Exposure to Sales / Operations especially in KO system would be added advantage


 Competencies and Skills:

Analytical and conceptual thinking - ability to think from planning to executionLeadership and Influence - Ability to bring the team towards achieving strategic goals and fostering a collaborative environment.Project Management – ability to plan, execute, and oversee projects to ensure they are completed on time and within budget.Customer Focus - commitment to understanding and meeting the needs of key customers to build and maintain successful relationshipsCommunication and Collaboration - work seamlessly with stakeholders across the functions (marketing, franchise, commercial, customer management, bottlers)Problem Solving - Aptitude for identifying issues, analyzing data, and developing innovative solutions to complex challengesData-Driven Decision Making - ability to generate ways of digital-first thinking about the business and identify innovative ways for delivering business outcomesAdaptability and Flexibility - Ability to thrive in a dynamic environment, managing multiple priorities and adjusting to changing circumstances

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

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