Job Description As retail is ever-changing and the challenges become more complex and cross-functional, Nordstrom has realized the need for a centralized team that partners closely with leaders across business, merchandising, technology, and operations to deliver step changes in our results. Come join our newly formed   Enterprise Operations team , focused on delivering enterprise-wide capabilities, plans, and data & insights, that advance Nordstrom’s top strategic priorities. You’ll be a part of a small, high-impact team with deep experience in management consulting, finance, merchandising, product management, and operations. As the Senior Manager , RFID Standards Program on the Enterprise Operations team, you would be responsible for developing, implementing, and maintaining RFID program standards across Nordstrom, ensuring data consistency and interoperability, and driving adoption of best practices.  The Senior Manager is part of a key team of professionals managing the RFID program that deliver s significant business value to Nordstrom and its customers. This role partners with cross-functional teams to develop, design, build and launch business solutions that support item-level serialization via RFID . As this technology evolves, the Senior Manager will develop strategies to evolve how we enable item-level serialization to support specific business capabilities, including item level accuracy and Shrink reduction. In this role, you oversee the strategy for RFID and serialization standards, work with Brands to support their understanding of requirements, partner with Supplier Operations to drive compliance and support a high level of adoption for tagging that meets our current and future business needs. To do this, you will develop partnerships with industry experts, vendors and other retailers to develop an understanding of evolving serialization technology , use cases and standards that can benefit Nordstrom. This role requires driving concurrent program activities across multiple projects with detailed attention to program strategy, project collaboration , and program implementation while ensuring all partner team s understand how to work together and coordinate efforts toward the larger goal. This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement . You will shap e and influenc e strategies , driving executional clarity (why, when, how and who), creat e alignment and prioritization that considers value unlock, timing, sequencing and impact, and coordinating across multiple stakeholder groups. A Day in the Life... + Responsible for leading and developing program team + Research and identify relevant RFID tagging standards – current and future (e.g., GS1, EPC, etc.). + Develop and document RFID tagging strategies, standards and procedures tailored to the organization's evolving needs. + Ensure consistent application of standards across different departments and locations. + Work with stakeholders to gain buy-in and support for RFID tagging initiatives. + Ensure data accuracy and consistency in RFID tags and systems. + Promote interoperability between different RFID systems and data sources. + Monitor and address data quality issues and discrepancies. + Develop and support merchandise vendor education on RFID tagging standards and procedures. + Provide ongoing support and guidance to users. + Monitor and evaluate the effectiveness of RFID tagging initiatives. + Identify opportunities to improve RFID tagging processes and workflows. + Stay up to date with the latest RFID technologies and standards. + Develop strategies to evolve how we enable item-level serialization to support specific business capabilities + Collaborate with cross-functional teams to develop, implement and continuously improve serialization process es and outcomes . + Manage RFID tagging projects, including planning, execution, and monitoring. + Develop and track project budgets and timelines. + Ensure projects are delivered on time and within budget.  You own this if you have... + Experience with supporting an RFID program and a s trong understanding of RFID technology, standards, and best practices , along with k nowledge of relevant regulations and industry standards. + Excellent communication, interpersonal, and training skills. + Bachelor’s degree preferred with 10+ years of experience in strategic and/or enterprise program management in dynamic, high-scale environments. + Adept at prioritizing and planning multi-stakeholder initiatives, providing direction when needed and removing obstacles to get work done – connects the dots between projects and initiatives to maximize resources and output + Demonstrated ability to create effective relationships, influence, and collaboration with business partners and vendors. + Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; Adaptive and flexible, can anticipate and adapt to new situations and changing demands and respond proactively to enhance financial performance + Strong business acumen with exceptional strategic thinking, analytical, and program management skills We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $126,500.00 - $210,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!