Job Description

What is the opportunity?

The Personal Banking industry is rapidly changing with digitization of products, services, and channels, emerging non-traditional competitors, changing client demographics, preferences, and choices, and heightened regulatory attention. This role will play a critical role in delivering changes for regulatory related projects as well as changes related to internally identified issues related to government regulations or internal policies that pose significant risk to the bank. 

The Senior Manager, Regulatory Strategy and Delivery will work closely with partners from across the enterprise (within Personal Bank, Commercial Bank, Operations, T&O, HR, Compliance, Group Risk, etc.) to understand the change, translate regulatory requirements into product processes and system solutions for compliance. Work with risk partners to build new controls or enhance existing controls. Document any residual risks and mitigation strategies.

What will you do?

Work with partners from across the enterprise to identify root causes of regulatory and risk related issues

Where issues are identified, will work with risk partners to conduct risk assessment and recommend solutions to help mitigate and remediate the issues.  

Prepares presentation materials, presents finding to align understanding and expectation for different teams across the enterprise.

Responsible for delivery of regulatory initiatives (remediation / new regulatory requirement) as required

Monitor the progress of assigned regulatory initiatives. Identify risks that could potentially delay implementation and escalate appropriately to senior stakeholders

Responsible for supporting the transition of initiative to on-going monitoring and support to ensure risks are within RBC risk appetite

Identify and support driving efficiencies and continuous improvement into RS&D horizontal risk management of key programs

Acts as a trusted advisor and SME influencing risk mitigation and control design decisions.

Work with stakeholders to develop process, control and documentation and become a SME on Consumer Protection related regulations

Responsible to support escalation/inquiries from LOB as it relates to your SME domain

Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add.

Support business requirement gathering that will support the sign off by key stakeholders

Manage detailed business requirement phases identifying, tracking and resolving issues.

Build strong partnerships with key partners from Personal Banking, Compliance, HR, GRM, technology and data partners, etc.

Facilitate complex group meetings and conduct information gathering sessions.

What do you need to succeed?

Must have:

5-7 years of experience in risk management practices in financial services

Experience in identifying and implementing appropriate controls for risk mitigation

Understanding of the Operational Risk Management Framework

Strong interpersonal and communication skills (both written and verbal); ability to communicate with people in a wide variety of areas and at various levels from specialists to executives

Strong problem solving and analytical ability

Ability to quickly and efficiently adapt to new concepts

Ability to work collaborative with cross-function teams and business units

Bachelor’s degree in business, Finance, Risk Management or other related qualifications

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Job Skills

Analytical Reasoning, Banking Industry, Business Process Design, Business Solutions, Communication, Decision Making, Operational Risks, Regulatory Requirements, Risk Control, Risk Management, Team Collaboration, Teamwork

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-06

Application Deadline:

2025-08-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.