AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
Responsible for managing IT projects which cut across different IT departmentsProject Delivery Management Responsibilities
The Project Delivery Manager’s roles and responsibilities can be broadly categorised as under.
Takes overall responsibility for, and manages the delivery of project products, undertaking corrective action(s) where and when required
Establishes the procedures relevant to the project – such as risk management, exception management, project monitoring and control, configuration management, and others
Escalates deviations from agreed project tolerances to the Project Board
Authorises commencement of work – internally and externally – within agreed project authority and tolerances
Performs the Team Manager and Project Support role unless advised otherwise
Implements and /or ensures compliance to change management strategies as required for the project, including strategies for quality, configuration management, communication etc.
Project Communications Management
Creates and maintains the Project Stakeholder Management Strategy and Plan
Leads project communications with internal and external project stakeholders
Leads (and facilitates, where required) interactions with the Project Board and /or its members, as well as other key stakeholder groups as appropriate
Communicates the procedures relevant to the project – such as risk management, exception management, project monitoring and control, configuration management, and others – to project team and other interested stakeholder(s), e.g. vendors
Manages the information flows between the directing and delivering levels of the project.
Project - People Leadership and Management
Establishes the behavioural expectations of the project team in alignment with AIA’s Operating Philosophy and Principles
Leads and motivates project team members, including from third-parties, such as vendor personnel
Actively facilitates and participates in developing project team members, such as goal-setting, coaching, and performance management.
Portfolio and /or Programme Coordination
Collaborates with Portfolio and /or Programme Management in ensuring that effort and spend are not duplicated across the Portfolio, and in managing above-project dependencies
Prepares the Project Benefits Review Plan in coordination with Portfolio and /or Project Management
Provides inputs when required in managing strategic risks, assumptions, and issues at the Portfolio and /or Programme Management level
Extends other form of support as required and within means, such as in facilitating benefits realisation etc.
Facilitates, where and when required, other activities from time to time, such as portfolio across Business units, programme, and /or project audits or any other as required by management.
Facilitates the portfolio prioritisation exercise
Examines the portfolio regularly with strategic and highly analytical lenses to identify current and potential constraints, recommend and undertake action(s) to remove these constraints; identifies and documents lessons for future improvement
Reviews outcomes, identifies and implements improvements to the Framework, along the Reuse à Adapt à Simplify guiding principles, including possible introduction of contemporary technology to automate repeatable, well-documented processes and tasks.
Delivers factually accurate artefacts in a timely manner to enable informed decision-making by senior stakeholders as required
Creates and maintains the Portfolio Stakeholder Engagement and Communication Plan
Job Requirements :
Education – Undergraduate qualification (in any field) essential, although postgraduate qualification(s) would be preferable. Knowledge in project financial management gained through experience and /or training, such as Finance for Non-Finance Managers will be advantageous. Native/Fluent English language proficiency is a must.
Experience – Between eight to ten years of work experience at a minimum, with a minimum of five years in a programme or project management role. This could be in individual contributor role(s) at middle management levels of the organisation with responsibility for programme and /or project management, as well as for the financials of change initiatives. Experience in leading other similar initiatives in comparable business environments, and experience leading other managers would be preferable, although not essential.
Certifications/licenses – Project and /or programme management certifications such as PRINCE2®, PMP®, AgilePM® are highly desirable, backed up by a track record of successful application of at least one of these.
Special skills – Strong general and project management skills such as planning, analytical and problem-solving, attention to detail, and able to deliver (and deliver through others) independently under minimum supervision. Good knowledge of tools and techniques for effective programme management.
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