Job Summary

Job Description

What is the opportunity?
RBC Cards is one of the leading credit card businesses in Canada and is a strong contributor to Canadian Banking’s revenues and profits. The business has grown tremendously in the last five years, driven by our strong suite of Credit Card products and innovative marketing efforts.

In this role, you will be responsible for leading teams through the credit card product development journey.  You will lead and support product teams through the product development journey.  You will also be accountable for establishing best practices and continuous improvement for product development, including managing the product development roadmap to support product development prioritization.

What will you do?

Support the business case development to enable executive leadership to prioritize products for development, facilitating and managing the Product Development Lab

Manage the product development roadmap to provide transparency for product owners, partner teams, and executive leadership

Play a key lead role during the product delivery, launch and transition to BAU phases by:

Leading Product teams through identification of high-level requirements so partner teams can efficiently understand the business intent to develop appropriate solutions

Manage overall requirements and development budgets, ensuring teams adhere to scope and overall goals

Developing standardized product test cases for integrated testing

Implement and execute standardized launch monitoring plans, augmenting where necessary, and provide launch reporting for business partners

Implement a Product Development process monitoring plan and develop and execute continuous improvement to reduce Product Development cost and efficiency

What do you need to succeed?

Must-have:

Excellent communication skills – ability to communicate effectively to business and technical teams, facilitate working sessions with large teams, and provide clear and concise updates to executive leadership

Proven experience taking initiative to solve complex problems and navigate ambiguity to deliver a clear plan of execution

Business acumen – ability to think strategically and develop business cases, with a solid understanding of risk management; strong understanding of client experience

Technical acumen – ability to understand technical and delivery frameworks and translate to business terms

Highly collaborative and able to thrive in a matrixed environment, with the ability to impact, influence and negotiate with key stakeholders

Experience managing a process and strategically making improvements

Nice-to-have:

Credit Cards industry experience

Technical expertise for cards product development requirements

LEAN, Six Sigma and/or Agile delivery certification

Project management experience or certification

Change management experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Job Skills

Business, Business Acumen, Business Cases, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Long Term Planning, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Technical Acumen, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-23

Application Deadline:

2025-07-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.