Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Omnichannel Analytics Project Management
In this role, you will be responsible for leading project engagements from discovery to delivery, managing key stakeholders across functions, and ensuring alignment with business goals. The position demands a strategic mindset to challenge conventional thinking, identify actionable insights, and deliver innovative, data-driven solutions. The individual will also ensure adherence to established policies in programming, documentation, and system management.
Responsibilities
Lead end-to-end projects involving analytics engagements in the healthcare/pharma domain, managing cross-functional stakeholders across client and internal teams.
Challenge conventional analytical approaches and proactively recommend innovative strategies and methodologies.
Drive discovery and requirements gathering to ensure business context is accurately captured and translated into analytical solutions.
Generate quantitatively-driven insights to solve complex commercial problems such as targeting, segmentation, campaign analytics, omnichannel analytics and performance optimization.
Identify next-best actions and strategic recommendations to enhance brand performance, sales force effectiveness, launch analytics, test control analysis, campaign effectiveness measurement etc.
Ensure adherence to programming standards, project documentation protocols, and system management policies across analytics workstreams.
Apply deep domain knowledge of pharma commercialization to design solutions aligned with industry-specific compliance, market access, and competitive dynamics.
Qualifications we seek in you
Minimum Qualifications
Bachelor’s or Master’s degree in a quantitative discipline (e.g., Statistics, Economics, Mathematics, Engineering, Computer Science) or related field
Experience in commercial analytics in the pharmaceutical or healthcare domain
Strong understanding of pharma commercial processes such as sales force effectiveness, brand performance tracking, patient analytics, and omnichannel marketing etc.
Proficiency in analytical tools such as SQL, Python, Pyspark, Databricks for data manipulation and modelling.
Experience with data visualization platforms such as Power BI to communicate insights effectively.
Familiarity with healthcare data sources like IQVIA (Xponent, DDD, LAAD), Symphony, APLD, EHR/EMR, and claims data.
Preferred Qualifications/ Skills
Proven ability to manage stakeholders and translate business needs into actionable analytics solutions.
Strong communication and storytelling skills to present complex insights to both technical and non-technical audiences.
Experience in project management and adherence to documentation and governance standards is a plus.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.