Senior Manager, Internal Communications
Are you ready to lead impactful internal communications strategies at a global technology leader like Thomson Reuters? Join us as a Senior Manager and help drive our success through innovative communication plans and AI-driven initiatives. Discover how you can make a real-world impact and grow your career in a dynamic, inclusive environment. Want to learn more?
In this role, you will develop and execute effective communication plans that engage and inform employees within the Operations & Technology organization. Your work will help demonstrate the role of Operations & Technology in Thomson Reuters growth, focusing on educating, engaging, and inspiring the O&T organization and the broader TR community
About the Role
In this opportunity as Senior Manager, Internal Communications, you will:
Develop and Implement Communication Plans: Create and execute comprehensive internal communication strategies that demonstrate Operations & Technology’s role in Thomson Reuters' growth, focusing on educating, engaging, and inspiring the O&T organization and the broader TR community. Manage Executive Presence: Oversee the Chief Operations & Technology Officer’s and O&T organization’s presence on key internal communications channels, including the intranet, All Hands meetings, newsletters, and more. Lead Communication Projects: Manage communication projects from conception to completion, ensuring timely and effective delivery for internal initiatives, events, organizational changes, and more to drive employee engagement. Advise on Communication Strategies: Provide guidance to internal stakeholders in the O&T organization on communication strategies and initiatives to make the best use of channels and content. Measure and Improve Effectiveness: Evaluate the effectiveness of communication strategies and campaigns, using data to inform continuous improvement. Support Crisis Communications: Assist the team in crisis communications, including incidents that hold reputational risk for the business, and be part of a roster for out-of-hours cover. Drive AI Adoption: Lead with an AI-first mindset and help drive the adoption and active usage of AI within Operations & Technology.
About You
You’re a fit for the role of Senior Manager, Internal Communications if you have the following required qualifications:
Bachelor’s Degree: A bachelor's degree is required.
Fluent English: Proficiency in English is essential.
Proven Experience: At least 7+ years of experience in creating and executing high-quality internal communications strategies, ideally within a technology/SaaS environment.
Trusted Advisor: Demonstrated ability to deliver value and serve as a trusted advisor to senior leaders.
Change Management: Strong experience in change management.
AI Interest: A keen interest in the application of AI in communications.
Communication Skills: Excellent written and verbal communication skills, with the ability to distill complex information into clear and compelling messages for various audiences.
Keen eye: Exceptional attention to detail and the ability to manage multiple, competing priorities in a fast-paced environment
Additional preferred qualifications include:
Additional Languages: Proficiency in additional languages can be advantageous for communicating with a diverse global workforce 1.
Public Company Experience: Familiarity with the dynamics of publicly listed companies and dealing with confidential or material information is highly favored 2.
Industry Experience: Experience in financial services, information services, media, and/or technology industries is an advantage 3.
Digital Communication Tools: Experience working with digital communication tools and platforms can enhance the effectiveness of communication strategies 4.
Flexibility Across Time Zones: Ability to manage relationships and work effectively across multiple time zones
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
We welcome applications to our full-time vacancies from all citizens who have been granted protection within the territory of the Republic of Poland under the EU Temporary Protection Directive (subject to proof of status). This is inclusive of:
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