About the Team

Going Out is an exciting new vector for DoorDash. We’re driving DoorDash customers into our partners’ physical stores, boosting sales and building long-term loyalty across every channel.

We’re crafting a seamless, exciting dining experience—from discovery to dessert. Right now, Going Out lives in the DoorDash app, featuring top restaurant recommendations and exclusive in-store discounts. But we’re just getting started—VIP experiences, loyalty perks, reservations, payments, and more are on the way.

We’re a scrappy, fast-moving team building a startup within a big company. We take risks, move fast, and roll up our sleeves to make things happen.

About the Role

You will lead the customer Strategy & Operation pod for our Going Out product. This means you will own critical pieces of our strategy including Cx go to market, merchandising, DoorDash product interactions i.e. Dashpass and Pickup, Cx conversion and retention; as well as new product incubation, testing, and launch. Your ultimate metric will be driving more in-store orders from DoorDash customers. This role will have 3 direct reports so people management experience is required. This is a highly visible, highly XFN role that interfaces daily with product, marketing, analytics and sales. 

You’re excited about this opportunity because you will… Build – help launch an exciting new product at DoorDash Strategize – Set the strategy for customer experience on Going Out Experiment – Scope tests and experiments on everything from activation to optimization Implement – Execute new marketing and comms plans to help our customer base grow  Analyze - Build models to evaluate success and set new goals Influence – Work with our Product, Engineering, Operations and Sales teams to scale Going Out We’re excited about you because… You have 8+ years of experience in a role in strategy & operations, business planning, consulting, or product marketing (advertising experience a plus).  Start up/early stage experience is a plus.  You have a proven track record of successfully owning revenue or growth goals, leading complex projects, and working cross-functionally in a fast-moving environment. You’re a data-driven problem solver who is fluent in Excel/Google Sheets and have basic/intermediate+ SQL experience; you’re eager to dive into difficult problems without a playbook, diagnose root causes, analyze data, and devise an action plan. You thrive while wearing multiple hats and working across a variety of projects and workstreams.

We expect this position to be filled by 9/11/25.