Senior Manager, Health Plan Adherence Solutions (Strategy and Innovation)
CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Senior Manager role on the Health Plan Adherence Solutions team under the Retail Pharmacy Growth organization will be part of a cross-functional group focused on the development, enhancement, and management of adherence products that can be packaged and sold to Health Plans as ways to improve and maintain their adherence Stars ratings and bring in revenue to Retail Pharmacy. This team leads the strategy, opportunity identification, business case development, testing and incubation, and P&L management of the capabilities launched.
Specifically, the Senior Manager will be leading a team through refining the strategy for health plan medication adherence at CVS Pharmacy, leading others through the testing of new adherence products, and managing the governance of their team’s interaction with internal partners.
The day-to-day experience of the role will vary from updating leadership on the status of a test-and-learn adherence program at the call center, leading a meeting of internal partners to better understand health plan needs, managing the sourcing of new ideas, and leading discussions on how ideas should be prioritized based on their business case. The Senior Manager is expected to be able effectively communicate their work and provide clear recommendations based on their findings.
This position requires demonstrated, strong independent leadership skills to lead a team through strategy and incubation. The ideal candidate will also have strong collaboration and communication skills as it is necessary to work cross functionally and will be tasked with leading governance efforts. In addition, the individual must be able to independently interact with and influence a wide range of stakeholders and demonstrate a consistent track record of delivering results. Finally, an ideal candidate would be able to apply their deep knowledge of pharmacy and healthcare to their work—particularly focused on medication adherence.
**Required Qualifications**
+ 5 years of professional experience in healthcare, pharmacy, strategy, consulting, or related fields
+ 2 years of people management experience, including leading cross-functional teams and direct reports
**Preferred Qualifications**
+ Strategic consulting experience in healthcare, pharmacy, or payer/provider environments, with a focus on product development, operational improvement, or market strategy
+ Proven ability to develop and execute strategic roadmaps, including opportunity identification, prioritization frameworks, and go-to-market planning
+ Experience leading cross-functional strategy engagements, managing stakeholders across business units, and driving alignment on complex initiatives
+ Demonstrated success in managing and developing high-performing teams, including setting strategic direction, coaching, and performance management
+ Strong background in business case development, including financial modeling, scenario planning, and assumption-based forecasting
+ Ability to translate insights into actionable strategies, leveraging both qualitative and quantitative data to inform decision-making
+ Experience conducting market scans, competitive analyses, and customer discovery to guide product innovation and positioning
+ Deep understanding of healthcare delivery models, pharmacy operations, and payer dynamics, especially as they relate to medication adherence and Stars ratings
+ Advanced problem-solving and analytical skills, with a track record of diagnosing root causes and recommending practical, scalable solutions
+ Strong executive communication skills, including the ability to synthesize complex information into clear, compelling narratives for senior leadership
+ Ability to manage multiple strategic initiatives simultaneously, balancing short-term execution with long-term vision
+ Collaborative mindset with experience working in matrixed organizations or consulting-style environments, where influence and relationship-building are key
+ Proficiency in Excel, SQL, and other analytical tools to support strategy development and performance tracking
**Education**
Required: Bachelors
Preferred: MBA, MPH
**Pay Range**
The typical pay range for this role is:
$82,940.00 - $199,144.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 09/13/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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