At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. **Job Description** **Job Overview** The Senior Manager, Global Strategic Capabilities will be a key member of the Global Strategic Capabilities team that will lead the implementation and execution of key operational activities. The Senior Manager is responsible for ensuring and supporting operational excellence of regional and global initiatives within the Medical Information function. One of the key responsibilities for this role is ensuring appropriate oversight and quality assurance of outsourced medical information activities in a region. In addition, the Senior Manager will lead efforts to ensure inspection readiness, to measure operational effectiveness, and identify and develop solutions to improve efficiencies and reduce risk. **Job Responsibilities** + Managing the relationship between Gilead and outsourced medical information vendors. + Ensuring outsourced medical information vendors have access to the appropriate information that they need to provide excellent customer service (e.g. Gilead contacts, current product labeling, medical information content and other documents) + Ensuring appropriate oversight of the performance of outsourced medical information vendors, including a quality assurance programme, training of vendor staff, and the implementation of processes and key performance indicators that ensure that the vendor service meets expected standards + Updating and ensuring compliance with Medical Information procedural documents, including working practices and operating procedures. + Working closely with medical information and vendors to ensure inspection readiness, including facilitating preparations for internal audits, responses to findings and implementation of process + Identifying areas for operational efficiencies and areas of risk, and developing solutions for improvement and risk reduction + Developing and implementing a quality assurance plan for key Medical Information activities which may include evaluating product request reports, facilitating consistency of responses, and use of customer surveys + Facilitating consistent use of Gilead medical information systems by medical information specialists and vendors, in line with global procedures and processes + Developing and sharing metrics reports of medical information with stakeholders + Leading digital projects (if any) on medical information in collaboration with IT teams **Knowledge & Skills** + Able to work under limited direction + Highly self-motivated and able to perform multiple tasks in a timely fashion. + Excellent interpersonal, and verbal and written communication skills are required to effectively communicate, interact and work with cross functional teams. + Demonstrated success in developing and maintaining good working relationships with internal colleagues and external contacts and influence cross-functionally at various levels. + Ability to manage and lead multiple projects and change management initiatives in a fast-paced, cross-functional environment. + Must have a customer focused mindset, strong attention to detail, excellent organisation and problem-solving skills + Broad knowledge of applicable country/regional legislations and legal requirements for the provision of medical information services, and for adverse event and product quality complaint reporting, in the pharmaceutical environment is required **Basic Qualifications:** + Doctorate and 2+ years of relevant experience OR + Master’s and 6+ years of relevant experience OR + Bachelor’s and 8+ years of relevant experience OR **Preferred Qualifications:** + Experience in the pharmaceutical industry, with a minimum of 4 years of experience in Medical Information or Medical Communications is required + Advanced scientific or medical degree (MD, PhD, Pharmacy, RN or equivalent) is preferred + Experience of working with medical information vendors is preferred. The salary range for this position is: $169,320.00 - $219,120.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. **For jobs in the United States:** Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' (https://www.eeoc.gov/employers/eeo-law-poster) poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT PAY TRANSPARENCY NONDISCRIMINATION PROVISION (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. **For Current Gilead Employees and Contractors:** Please apply via the Internal Career Opportunities portal in Workday. Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.