With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

PURPOSE OF POSITION

The Sr. Manager, Financial Investigations position will act as team leader and manager for the Financial Investigations team which is part of the new Integrated Investigations Unit. This role will provide leadership and technical expertise, managing and supporting a team of specialized investigators positioned across the Partnership.

The manager will ensure all team investigations into fraud, corruption, and other forms of financial misconduct are carried out in line with established policies, protocols, and quality standards. The manager will also work to support the Director, Integrated Investigations in developing and implementing a multi-year strategy to simplify, align, and integrate processes and functions as part of a newly created Integrated Investigations team.  

Additionally, the Sr. Manager will organize, assign, and manage, as required, all investigations of alleged and actual fraud and financial misconduct (i.e. misappropriation, embezzlement, corruption, severe misconduct, mismanagement, misuse of resources, or abuse of authority), in careful collaboration with peers and other key stakeholders and SME, including Regional Management and GC level stakeholders (P&C, Finance, Legal, etc.).

The Sr. Manager will also be expected to live out and foster WV’s values in creating a positive working environment that enables a high performing and engaged team. This will be done through leading by example, providing coaching and mentoring to others, and guiding the professional development and growth of team members.

MAJOR RESPONSIBILITIES

55%

Financial Investigations Leadership & Stakeholder Engagement  

Oversee, manage, and occasionally conduct fraud and financial misconduct investigations in accordance with the Association of Certified Fraud Examiners (ACFE) and internal policy standards in entities across the WV partnership.

 Prepare and present timely, factual, and complete reports on financial misconduct allegations and trends as well as pending and completed investigations and follow up actions following completion of an investigation by a team member.

Ensure that all reported fraud allegations are shared with the appropriate SMEs, including GC Legal, P&C, Finance, and appropriate management for action. 

Ensure that investigation services are rendered in accordance with the ACFE Standards, WV’s Anti-Corruption Policy and other internal standards and policies.

Address concerns or issues escalated by team members, while coaching them on how to successfully and effectively build strong working relationships with line management (e.g. Regional Management).

Conduct training in collaboration with the Sr. Manager of Capacity Building and Case Management, and provide technical guidance to other part-time investigator as part of wider initiatives to build up Field-level investigative capacity.

Maintain and regularly review relevant financial investigations data in collaboration with the Investigative Analyst to identify trends and potential control weaknesses that should be addressed by functional owners (E.g. Finance, Internal Audit).

Ensure all team travel and logistics are within WV travel guidance, cost effective, and within established agreements with each Region and Global Field Operations. Negotiate and address cost related concerns as they surface, applying creative solutions and wise stewardship principles. 

40%

Technical Leadership

1. Investigation reports will be produced and issued in a timely manner that meets established timeframes. Reports will be distributed consistently regardless of the type of investigation

being conducted.
2. Investigative Tools and templates will be designed with the investigator and stakeholder in mind, ensuring that investigations are conducted as efficiently as possible while still

maintaining a high degree of accuracy and consistency.

3. Complaint management systems, including the management of incident reports, and the Whistleblower Hotline will be operated consistently and in line with applicable policies,

ensuring casefiles are reliably managed and key data points captured. Every complaint will be taken seriously and triaged through a consistent set of risk-based criteria, with appropriate

SME’s consulted. Ensure the whistleblower committees are maintained and operating as planned to provide independent oversight of incoming whistleblower complaints.

4. Maintain objectivity through the investigative process, both within the Integrated Investigations Team, but also through education of managers and

30%

Staff Development & Quality Assurance

The position will ensure that the financial investigations team maintains professional proficiency while engaging in development activities, and maintaining effective partnerships with management. This will include:

Supervising all financial investigations team members on a daily basis, addressing issues as they arise and completing all functions of a line manager. 

Engage with key internal stakeholders to ensure the financial investigations team is meeting organisational needs and acting as a critical control for WV.

Providing regular coaching, mentoring, and feedback to team members and ensure each team member has a professional development plan in place. 

Monitor the performance of the financial investigations teams, and their work products (e.g. investigation reports, management briefings) to ensure all investigations are completed to a high degree of accuracy and consistency in compliance with Certified Fraud Examiner(CFE) standards.

Promoting a Christ-centred internal investigator environment by ensuring that the team participates in regular team building activities, engagement with WV’s mission and ministry, and  spiritual development activities. 

Ensure team members are able to maintain an appropriate work-life balance is achieved through appropriate allocation of workload.

Monitor case management activities to ensure investigators are properly capturing key data to enable meaningful and consistent analysis.

15%

Process improvement and protocol management

In addition to overseeing the day-to-day operation of the Financial investigations team, this role will partner with peers on the Integrated Investigations Team and internal stakeholders to develop and execute critical process improvements to refine and enhance the way investigations are conducted. This includes:

Developing a keen understanding of clients’ business needs, including key goals, risks, and procedures to ensure investigations and their outputs meet stakeholder needs.

Identify improvements to the processes used to identify, evaluate, triage, assign, investigate, and report on significant allegations of financial misconduct and fraud. This will include re-evaluating current severity criteria, escalation rules, and the development and communication of standards and principles to other investigators and management. 

Collaborate with direct reports, teammates, and the Director to identify opportunities for greater efficiency and allocation of resources to maximize available resources and minimize costs in a financially constrained environment. 

Develop and communicate guidance for managers to help them prevent instances of financial misconduct, detect it quickly, and  interpret investigation report findings.

KNOWLEDGE, SKILL AND EXPERIENCE

Required Education, training, license, registration, and/or
Certification

Bachelor’s degree or equivalent in Criminal Justice, Law, Finance, Business Administration or related field

Maintains a professional certification or designation from an internationally recognized institute relevant to investigations. 

Required Professional Experience

1.    Minimum 8-years professional experience in conducting and/or leading

financial investigation in a large organization.
2.    Excellent investigation, research, analytical, and communication skills.
3.    Proven experience managing a dispersed global virtual team. 
4.    Ability to work in stressful conditions and effectively engage and resolve

and de-escalate conflicts related to investigations.
5.    Proven ability to build and maintain relationships with a wide variety of

internal stakeholders while maintain objectivity and professionalism. 
6.    Excellent leadership skills with a proven ability to provide constructive

feedback to team members that fosters high performance and employee

engagement. 
7.    Ability to treat confidential and highly sensitive information appropriately

and advise leaders on the same. 
8.    Strong communication skills, both verbal and written.

Required travel and/or work environment accommodations

The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

Preferred Experience, Knowledge and/or other Qualifications

•    Master’s or higher-level degree in a field related to either Financial or HR

Investigations 
•    Ability to speak multiple languages
•    Experience with establishing and management software systems used for

case management and complaint handling
•    Understanding of training methodologies and capability building strategies 
•    Qualified to conduct forensic investigations and engage with law enforcement on occasion. 

Applicant Types Accepted:

Local Applicants Only