TORONTO, Ontario, Canada
1 day ago
Senior Manager, Everyday Co-brand Credit Cards

Job Summary

Job Description

What is the opportunity?

RBC Cards is one of the leading credit card businesses in Canada and is a strong contributor to RBC’s overall Canadian Banking revenues and profits. The business has grown tremendously in the last five years, driven by our strong suite of Credit Card products and innovative strategy.

As part of Everyday Co-brand Credit Cards team within RBC’s Cards & Loyalty business segment, you will leverage advanced analytics and collaborate with key stakeholders across Product, Acquisition, Operation, Portfolio Management & Credit Strategies (PM&CS), Group Risk Management (GRM), Data & Analytical teams to transform Everyday Co-brand Credit Cards portfolio. You will use business agility to constantly monitor portfolio performance, recommend data-driven strategies to improve customer experience, optimize profitability, and support business growth.

What will you do?

Collaborate with key stakeholders across Everyday Co-brand Credit Cards Product, Acquisition, Data and Operation to support with strategy development to facilitate growth, client acquisitions, focusing on long-term goals and profitability for overall Everyday Co-brand credit cards portfolio.

Gathering internal and external feedback identify opportunities to improve the performance of the Everyday Co-brand Credit Cards portfolio.

Define metrics and leading indicators of business performance and lead the effort to develop reports, tools and dashboards to make these metrics broadly available across Cards & Loyalty and for our strategic partners.

Collaborate with Finance partners to refine financial and performance reporting & governance framework and help with forecast planning for the portfolio.

In addition, this role will support Everyday Co-brand Leadership team to identify strategically important questions and answer them with data to increase competitiveness in the Everyday Co-brand space.

What do you need to succeed?

Must have:

Experience: 3-5 years’ experience with modern analytical tools and technology stacks, including SQL, Tableau etc. to query, analyze, and manipulate large datasets to extract data for analysis and insights.

Strong analytical and problem Solving: ability to breakdown complex challenges, identify potential solutions and to work independently under minimal supervision

Zoom In and Zoom Out: ability to dive into the details when necessary while also able to elevate strategic thinking and communication.

Strong Storytelling Capabilities – understand how to impact and influence both internally at RBC and with external partners by making compelling slide decks, telling stories with data, and elevating messages for executive audiences.

Collaboration: ability to lead cross-functional teams and partner across LOBs and external partners to deliver results

Nice to have:

Prior Cards experience or working knowledge of Cards products – understanding of key credit card business drivers and financial metrics

Strong knowledge of RBC’s business data assets (e.g., EDW, EDL), credit processes, systems infrastructure, and data architecture

Undergraduate degree in Business, Finance, or related fields

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

See Your Impact: Opportunity to influence the banks strategic direction and make a difference and lasting impact.

Collaborative Environment: opportunity to work on dynamic, collaborative, progressive, and high-performing team and drive toward shared objectives with partners across multiple LOBs and functions.

Learning: opportunity to engage with external retail partners and a wide range of functional and line of business partners to learn about their businesses and determine how best to drive enterprise value for RBC.

Job Skills

Agile Methodology, Analytical Thinking, Business Case Development, Credit Card Systems, Data Analysis, Group Problem Solving, Marketing Campaigns, Process Operations, Process Strategy, Product Profitability, Product Strategies, Regulatory Compliance, Retail Marketing, System Designs, Systems Architecture Design, Technical Project Management, Value Propositions, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-23

Application Deadline:

2025-07-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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