**Description:** **The Opportunity** Hyatt seeks an enthusiastic Senior Manager to join our Essentials Brand Portfolio team. In this role, you will be collaborating closely with the broader Growth, Design, Operations, and Commercial Services teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious _100 Best Companies to Work For®_ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. **We’re proud to offer exceptional corporate benefits, which include:** · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Senior Manager of Essentials Program Management is responsible for supporting program and change management across Hyatt’s Essentials brand portfolio and leadership team. · ​​ **Strategic Alignment:** Supports the evolution of the Essentials portfolio and brand strategic behavioral outcomes; aligns teams and team members towards shared business impacts and guides teams through goal-setting activities.​ · ​​ **Senior Leadership Team Support:** Serves as a trusted advisor and partner to the senior leadership team; supports cross-functional tasks and supports team cohesion.​ Special initiatives and cross-functional projects · ​​​ **Program Management:** Supports alignment of key projects and workstreams to strategic outcomes; manages Essentials portfolio governance and prioritization processes.​​ · **Workstream Support:** Supports Business Leads to establish output scope (outcomes, deliverables, schedule, staffing, KPIs, etc) and align support for high-priority organizational initiatives · ​​​ **Risk Management:** Manages issues, risks, and dependencies across the Essentials portfolio of workstreams; anticipates and resolves roadblocks and identifies opportunities to maximize shared resources.​​ · ​​​ **Platform Management:** Administers and improves program and project management tools (e.g., Smartsheet) across and beyond the Essentials portfolio; leverages AI, automation, and integration to boost efficiency.​​ · ​​​ **Tools Optimization:** Maintains and optimizes internal productivity, communication, and feedback tools (e.g., SharePoint, Teams, Outlook, HyattConnect, Qualtrics, Mural); provides training for all team members​​.​​ · ​​​ **Learning & Development:** Provides formal and informal training and development opportunities, and promotes enterprise program management best practices and Hyatt Ways of Working.​​ · ​​ **Change Management & Communication:** Works with organization leaders and change management specialists to develop a change management strategy and execute change management and communication campaigns​ · **Stakeholder Management** : Builds relationships with key partners – including Development, Design Services, Operations, and Commercial Services to ensure alignment and delivery of key programs and workstreams. **Qualifications:** **Experience Required:** •7 years of experience leading enterprise operations or technology projects, or portfolios •Experience in corporate/franchise/multi-unit hotel operations or project management •Internal or external consulting experience •Experience in program management or operations as part of a start-up or high-growth product team **Experience Preferred:** •4-year college degree • Master's degree in Finance, Business Administration, or equivalent experience •Project Management Professional (PMP) / Program Manager (PgMP) or equivalent •Highly proficient in Smartsheet or equivalent project management software The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $117,800 to $160,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI014847 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.