Senior Manager, Creative Technology
Publicis Media
Overview About Business Unit: The Creative team at Epsilon is dedicated to delivering data-driven digital media personalization with a powerful and innovative approach. We excel at understanding customers online and crafting impactful messages that resonate with their real-time behaviors and preferences. Our goal is to help brands forge meaningful connections with their audiences and ensure those conversations continue. Comprising a diverse group of talented professionals—Art Directors, Copywriters, and Video Editors—we collaborate seamlessly with teams like Creative Strategy, Digital Production, Creative Technology, and Creative Operations to produce striking and personalized content that stands out in today’s competitive landscape. By integrating AI (which we've been doing for years, by the way) and data-driven insights into our creative processes, our team not only enhances customer experiences but also drives measurable business outcomes for some of the world’s largest brands. Being part of this team means having the strength of not just Publicis Groupe behind you, but also the valuable connections within this inclusive and dynamic group that contribute to your growth and experiences every day. The Sr Manager, Creative Technology (CT), will work collaboratively in ensuring efficiencies and creativity are injected into projects and processes. The Sr Manager will be an influential leader on the larger creative team who will inspire innovation and business vision. While he / she is responsible for the immediate team of 2 reporting to him / her, there’s also the expectation to partner closely on projects with peers in Bangalore and Chicago. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Guides and mentors in relevant areas to foster career growth and performance for the team Influences the creative team and organisation in positive ways. Hands-on work where needed. Leads and mentors with Sales, Product or teams outside of Creative with relevant projects Efficiently troubleshoots and solves problems with available resources and environments; establishes processes or communication to improve Calmly addresses difficult situations; asks the right questions; foresees potential obstacles; leads and mentors in the planning and completion Plans the execution of the team vision Enables process or tool improvements Mentors team about collaboration and communication with Art Directors, Digital Producers, Creative Technologists, Engineers, and other cross-team partners to deliver best-in-class work for clients; redirects and leads the team in the proper direction if needed Active in staying connected with current industry trends; guides team to better anticipate or forecast opportunities for the company Advanced at tackling unchartered waters; formulates plans for team to avoid the pitfalls associated Actively participates or manages in Epsilon's strategic planning post acquiring sound knowledge about the company Is driven by a high level of curiosity Qualifications Bachelor’s or Masters in a related field Related certifications - Preferred but not mandatory 13 to 16 years working as a Creative Technologist (or equivalent) in a digital agency, consultancy or similarly fast-paced environment 4 to 6 years managing people AND working closely with cross-team leaders Experience managing to revenue goals and client expectations Proven adaptability and flexibility Exceptional communication skills Core Competencies: HTML/5, CSS/3, JavaScript (raw ES5/6, GSAP), Canvas experience is a plus. WebGL experience is a plus. Three.js or similar experience is a plus Understanding of advanced principles in animation is a plus Experienced in modern dev tools, process and methodologies like TDD, Unit Testing & Functional testing using Mocha, Chai, Jest or other frameworks Basic understanding of AI Prompt Engineering and AI Use Cases, Agentic Framework experience is a plus Demonstrated online/digital experience on front-end technologies Proficient in translating creative/design solutions to rock solid tech executions Experience of working with code versioning tools such as VSTS/Git/TFS Proficient with tools like JIRA, Confluence etc Problem-solver who enjoys the challenge of working through your own buggy code Proven track record of excelling in a dynamic, fast-paced environment with many simultaneous projects Able to explain complex technical ideas in an accessible way for designers, strategists, and leadership. Comfortable presenting and defending creative technology solutions to clients and leadership. Works closely with designers, production artists, and business teams to ensure seamless execution. Stays on top of emerging tech trends and drives innovation without always needing direction. Comfortable working with global teams across different time zones and work styles. Able to accept critical feedback and apply it Voracious learner who applies the newest technologies responsibly and understands when/how to use it. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
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