As a Senior Manager in Creative Account Management, you will lead a team of creative account managers focused on high-visibility, integrated campaigns. You’ll play a critical role in shaping pre-sale ideation, driving innovation, and ensuring creative excellence and integrated thinking across key partner initiatives. This role is designed for a strategic thinker and people leader who thrives in a fast-paced, cross-functional environment.

This role will model cross functional partnership, communicating with internal and external partners to drive creative strategy and integrated thinking that delivers on business goals, strategically navigating business pressures and partner needs.

Skills critical to this role include: Functional expertise: expert understanding of advertising campaigns, channels and media strategies, brand guidelines, and creative processes to help lead and coach team members.Expert communicator: both verbal and written communication, with executive presentation experience; adept at directing multiple levels, partners and priorities within a business to drive outcomes.Strategic leadership: develop and coach others to synthesize business, industry and media insights to compelling creative strategies, driving impact and relevance with our customers.Navigate and prioritize immediate business needs and dynamic pressures with perspective on short and long-term implications.Agile, solution-oriented mindset to support enterprise initiatives, navigate ambiguity, lead through change, and drive innovation.This role is hybrid, which means you will be required to work some days on-site at our Best Buy Corporate Campus in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll doLead and develop a team of Creative Account Managers, providing coaching and strategic direction.Serve as a senior thought leader for top partners and high-impact campaigns.Guide pre-sale planning, pitch development, and creative ideation to drive incremental revenue.Drive integrated thinking across partner campaigns to magnify key brand moments and messaging.Oversee the development of strategic creative briefs and communication frameworks.Collaborate closely with Media Strategy, Production, and creative teams to integrate insights and drive innovation.Inspire agency partners and internal teams through compelling storytelling and strategic vision.Basic qualifications9+ years in fast-paced client-facing role in agency or marketing 3+ years of leadership experience with direct or indirect reportsExperience in executing creative across the funnel, including experience on productionPreferred qualificationsCreative agency, retail media network, or marketing experience at a matrixed organizationWorkfront experienceBachelor's Degree What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:Competitive payGenerous employee discountPhysical and mental well-being support\\About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.