Job Summary

Job Description

What is the opportunity?

The Senior Manager, Controls & Governance, facilitates Personal Banking & Investment’s (PBI) adherence to all enterprise policies and standards, including the RBC Enterprise Internal Control Management Policy (ICMP) and the RBC Enterprise Internal Control Management Standard, enables risk and regulatory reporting for second line of defense (2LOD) and executive review, and acts as the Business Risk Manager for non-regulatory initiatives that horizontally impact the lines of business under PBI. This role applies extensive, in-depth knowledge, skills, and practices to perform additional complex assignments as required.

What will you do?

Controls

Is the Subject Matter Expert on the first line of defense (1LOD) requirements as outlined in the RBC Enterprise Internal Control Management Standard

Leads the annual review of all horizontal controls owned by PBI in the Enterprise Controls Registry

Facilitates Key Controls testing and monitoring for PBI horizontal controls with the Enterprise Controls Testing team

Acts as the Control Owner (delegate) for controls linked to the Business Unit/1LOD implementation of policies and standards published and owned by Enterprise Risk and other Enterprise level functional groups (e.g. HR)

Governance

Develops and provides the PBI Business Risk & Regulatory Governance Monthly Review (MBR) in addition to other reports as required

Minimizes potential issue slippage through the facilitation of monthly status reviews with all LOB and functional partners

Identifies and ensures adherence to business unit obligations as detailed within enterprise policies and standards

Acts as the Business Risk Manager for initiatives that horizontally impact PBI and fall within the Operational Risk taxonomy (including but not limited to Tax Risk, Fraud Risk, People Risk, IT Risk, etc.)

What do you need to succeed?

Must have:

5-7 years' relevant experience

University degree in business or equivalent

Understanding of the retail investment world (what they are, how they work, how they are regulated)

Understanding of the various issue management and control management standards and policies

Strategic thinking

Ability to work effectively in cross-functional environment

Strong written and verbal communication skills

Innovation mindset and strong work ethic

Minimum 5-7 years’ experience in financial services sector

Excellent analytical and problem-solving skills

Inquisitive nature

Nice to have:

Understanding of RBC’s obligations with respect to the tax rules that impact clients

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Job Skills

Business Risks, Communication, Controls Management, Long Term Planning, Operational Risks, Personal Initiative, Risk Control, Risk Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-21

Application Deadline:

2025-07-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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