At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The objective of the Pricing Control Senior Manager is to identify, assess, mitigate, and report on Risk within pricing processes to ensure adherence to regulatory standards, Amex policy and enhance pricing resilience through managing a clear methodology of inherent and residual risk. 

Pricing is looking for a Senior Manager ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.  

The Senior Manager Control Management will: 

We are seeking a highly motivated and detail-oriented Senior Manager to join our pricing team. This role will support the development and implementation of our control management program, assisting in identifying, monitoring, analyzing, reporting and overseeing potential strategic and business risks. The ideal candidate will possess strong research, analytical, and communication skills, and a keen interest in understanding the evolving landscape of control management to the Company.

Strategic Risk Identification and Assessment: Collaborate with subject matter experts to identify and document current and emerging strategic risks across critical pricing processes Develop and apply risk assessment methodologies to evaluate the likelihood and potential impact of identified strategic risks. Maintain and update the strategic risk taxonomy and material risk inventory, ensuring accuracy and completeness of information.

Oversight Framework Development and Implementation: Assist in the design and implementation of frameworks, policies, and procedures for the effective oversight of strategic risks. Contribute to the establishment of key risk indicators (KRIs) and metrics to monitor strategic risk exposure, drivers and performance. Contribute to the identification of appropriate measures for establishing and monitoring the Company’s risk appetite for strategic risks and corresponding qualitative considerations and limits. Support the development of reporting mechanisms to communicate strategic risk information to relevant stakeholders and committees. Lead regular and adhoc reporting as required across the Enterprise

Risk Monitoring and Analysis: Monitor strategic risk trends and changes in the internal and external environment that may impact the organization's risk profile. Analyze risk data and provide insightful reports on strategic risk exposures, potential vulnerabilities, root causes and emerging threats. Track the implementation and effectiveness of risk mitigation strategies and oversight activities.

Collaboration and Communication: Partner with various departments and stakeholders to foster a strong risk-aware culture and integrate risk management considerations into strategic planning processes. Communicate risk assessment findings, oversight activities, and recommendations clearly and concisely to different audiences, including senior management. Participate in cross-functional teams and projects related to strategic initiatives and risk management enhancements.

Continuous Improvement: Stay abreast of industry best practices, regulatory requirements, and emerging trends in strategic risk management and oversight. Contribute to the ongoing improvement of risk management methodologies, tools, and processes. Support reviews and audits related to strategic risk and oversight functions.

Minimum Qualifications

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous  Experience working with internal and external auditors Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives. Ability to analyze complex processes, identify inefficiencies and propose effective solutions. Outstanding communication skills, both oral and written. Proven executive level presence and ability to influence at all levels. Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions. Demonstrated ability to balance multiple requests and prioritize accordingly. Proven ability in leading projects from analysis through implementation. High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook and Project management tools

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.