Senior Manager, Cash Application & Credit Portfolio
Mobile Communications America
MCA, your trusted advisor for wireless communications, data, and security, is seeking a visionary and results-driven **Senior Manager of Cash Application and Credit Portfolio** to lead enterprise-wide financial operations in a high-growth, acquisition-driven environment. This role will oversee a team of six analysts and be responsible for optimizing cash application and credit management processes through strategic system implementations, automation initiatives, and cross-functional collaboration. The ideal candidate will bring deep operational expertise, a strong technology mindset, and a passion for building scalable, future-ready solutions.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
**WHAT YOU WILL BE DOING:**
**Strategic Leadership & Team Management**
+ Lead, mentor, and develop a remote team of six analysts, fostering a culture of accountability, continuous learning, and operational excellence.
+ Define team goals and performance metrics aligned with MCA’s financial and operational objectives.
+ Build succession plans and cross-training programs to ensure team agility and resilience.
**System Implementation & Technology Enablement**
+ Serve as the business lead for system implementations, upgrades, and integrations related to cash application and credit management.
+ Collaborate with IT, Finance, and external vendors to define business requirements, lead UAT (User Acceptance Testing), and ensure successful deployment and adoption.
+ Evaluate and recommend new technologies and platforms to support automation, data accuracy, and scalability.
**Process Automation & Optimization**
+ Identify and lead automation initiatives to streamline cash application workflows, reduce manual touchpoints, and improve matching rates.
+ Implement robotic process automation (RPA), AI-driven tools, or ERP enhancements to drive efficiency and reduce operational risk.
+ Standardize and document processes to support consistency and compliance across MCA’s growing portfolio.
**Cash Application Oversight**
+ Oversee daily cash application operations, ensuring timely and accurate posting of payments, resolution of exceptions, and adherence to internal controls.
+ Monitor unapplied cash, aged items, and reconciliation activities to minimize delays and improve working capital.
**Credit Portfolio Management**
+ Develop and enforce credit policies and procedures that balance risk mitigation with customer experience.
+ Conduct credit reviews, risk assessments, and portfolio analysis to support sales growth while protecting MCA’s financial interests.
+ Manage escalations and complex account issues, ensuring timely resolution and stakeholder alignment.
**Cross-Functional Collaboration**
+ Partner with Sales, Customer Service, Finance, and other departments to resolve issues, improve workflows, and support strategic initiatives.
+ Act as a key liaison during acquisitions to onboard new entities into MCA’s credit and cash application processes.
**Performance Monitoring & Reporting**
+ Define and track KPIs across cash application and credit functions; analyze trends and deliver actionable insights to senior leadership.
+ Prepare executive-level dashboards and reports to communicate performance, risks, and opportunities.
**WHAT YOU WILL BRING TO THE TEAM:**
+ Degree in Finance, Accounting, Business Administration, or related field
+ 7+ years of progressive experience in cash application, credit management, or financial operations.
+ 3+ years in a leadership role, with proven success managing remote or distributed teams.
+ Demonstrated experience leading system implementations and driving automation initiatives in a complex, multi-entity environment.
+ Strong analytical and strategic thinking skills with a data-driven approach to decision-making.
+ Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
+ Proficiency in ERP systems (e.g., NetSuite, SAP, Oracle) and advanced Excel/data analysis tools; experience with automation platforms (e.g., BlackLine, HighRadius, RPA tools) is a plus.
**YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:**
**INSIDE** : The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
**TRAVEL REQUIREMENTS:**
Travel as necessary to support company and customer needs.
**DIRECT REPORTS:**
6 Analysts
**WHO WE ARE**
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
**WHAT WE BELIEVE**
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
_NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified._ _Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
**_Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”_**
**_\#LI-AH1_**
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