Senior Manager, Advanced Solutions & Business Development **General Information** Req # WD00083574 Career area: Services Country/Region: Japan State: Tokyo City: Chiyoda-Ku Date: Monday, June 2, 2025 Working time: Full-time **Additional Locations** : * Japan - Tōkyō - Chiyoda-Ku **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Employer:** Lenovo Japan, LLC **Work location:** Akihabara UDX (Tokyo); (3 onsite and 2 remote days in a week　could be applicable) **Smoking:** Not allowed in the office, but smoking room is available in 5th floor of Akihabara UDX **Employment condition:** Permanent Staff (Probation period: 6 months) **Expected salary:** Depending on the current salary and experience, we would make our decision **Overtime allowance:** Not applicable **Working hours** : 9:00-17:45 (Rest time: 1 hour (12:00-13:00)) **Holidays:** Saturday, Sunday, national holidays, year-end holiday, established anniversary day, special holiday, and compensatory holiday Social insurance and benefits: Comprised of Pension, Health, Unemployment and Worker's Accident Compensation, Defined-contribution pension, property accumulation savings, Lenovo employee group life insurance, etc. Lenovo is a $46 billion global Fortune 250 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We're looking to add talented individuals who are self-motivated and desire boundless opportunities, to join us. Come share in the discoveries that are forged from our shared achievements at Lenovo as we drive the next generation in technology. **About the Organization** The Lenovo Japan Services Sales & Marketing organization is at the forefront of driving innovation and growth within our Services business. We are a dynamic team responsible for the sales, promotion, and development of advanced services that help our enterprise customers achieve their business objectives. This includes cultivating strong relationships with customers, business partners, and our delivery organizations, while continuously exploring new market opportunities and expanding our service offerings. We thrive on developing new business and bringing cutting-edge solutions to market in innovative ways. **Position Overview** This senior leadership position plays a critical role in expanding our services footprint in Japan. You will be instrumental in spearheading business growth for advanced services, leading initiatives, and shaping our strategic approach. The role involves both direct engagement in complex deals and strategic leadership in developing our service portfolio and sales capabilities. **Key Responsibilities:** • Strategic Business Development & Sales Leadership: - Proactively identify, develop, and close significant opportunities for Lenovo's advanced services, including Device as a Service (DaaS), Configuration, Deployment, Managed Services, Project-Oriented Services, and Sustainability Services. - Drive sales performance to achieve quarterly and annual revenue and profit targets. - Formulate and execute Japan-specific strategies in alignment with global objectives, focusing on business development and market expansion for advanced service offerings. - Manage and provide insights into pipeline management, key performance indicators (KPIs), and activity tracking for the services business, reporting regularly to senior leadership. • Solution Architecture & Design: - Lead the development of comprehensive, creative, and cost-effective advanced service solutions for our customers, often in response to complex RFPs/RFQs or direct engagements. - Collaborate with internal teams and Lenovo Services delivery partners to design solutions that meet diverse customer requirements, potentially incorporating multiple lifecycle stages (plan, configure, deploy, support, manage, retire). - Facilitate workshops with customers to thoroughly scope requirements and ensure proposed solutions align perfectly with their needs. • Relationship Management & Collaboration: - Build and maintain strong, collaborative relationships with Lenovo Japan Account Sales teams, business partners, and key stakeholders within our Service Sales Group, including Service Support and Advanced Services Delivery. - Act as a central point of contact for large, complex accounts, taking ownership of engagement and ensuring seamless coordination across internal departments (e.g., finance, service delivery) and external partners. - Drive prompt resolution of escalated customer issues, ensuring high levels of customer satisfaction throughout the service lifecycle. • Contracting & Governance: - Lead all elements of services solution governance, from project kickoff to stakeholder coordination and overall solution strategy. - Develop detailed Statements of Work (SOWs) and contracts with customers and selected business partners, including negotiations to mitigate risk and ensure clear documentation of requirements. • Team Leadership & Enablement: - Contribute to team building and foster a collaborative environment within the services organization. - Provide insights and tools based on opportunity analysis to empower the broader Lenovo Japan sales organization. **Qualifications:** **Essential:** - 10+ years of proven sales experience in the corporate IT sector, with a strong preference for candidates with significant experience in service sales or managed services. - Prior experience as a manager or team leader. - Demonstrated success in new business development and applying strategic marketing techniques to introduce new services to market. - Strong negotiation and logical communication skills. - Ability to build and maintain excellent relationships across various internal and external departments. - Proficient reporting and presentation skills. - Familiarity with modern IT environments including Windows 11 and Microsoft 365 fundamentals. - Native-level Japanese language proficiency. - Business-level English proficiency (ability to participate in meetings, communicate interactively, and manage email correspondence effectively; TOEIC 800+ equivalent preferred). **Desirable:** - Experience in the System Integrator (SI) industry. - Experience selling Managed Services (especially in the multi-million dollar range) or consumption-based models (SaaS, DaaS, Cloud Services). - Management experience within a foreign IT company. - Project management skills. - Experience with platforms like MS Dynamics, Salesforce, and ServiceNow. - MBA or advanced technical degree. **Additional Locations** : * Japan - Tōkyō - Chiyoda-Ku * Japan * Japan - Tōkyō * Japan - Tōkyō - Chiyoda-Ku