The Operations Risk & Compliance (ORC) Talent Development team is looking for a Senior Learning Experience Designer to elevate compliance training through strategic consultation and immersive, performance-driven learning solutions. This senior-level role blends strategic thinking with hands-on instructional design to deliver engaging, scalable training aligned to regulatory and business needs.
In this role, you will partner with global business leaders, subject matter experts and leadership development teams to define learning strategies, assess performance gaps, and design innovative content across modalities. You will also evaluate impact, drive continuous improvement, and lead complex learning initiatives with minimal oversight.



Key job responsibilities
- Serve as a strategic thought partner to senior leaders and cross-functional stakeholders to develop learning strategies that align training programs with compliance priorities, business goals, and learner needs.
- Conduct performance analysis and needs assessments to identify learning opportunities and recommend right-sized, scalable solutions, mapped by audience.
- Translate complex regulatory and operational requirements into engaging learning experiences using evidence-based instructional design.
- Design and develop multimodal training content, including eLearning, videos, simulations, job aids, and instructor-led materials.
- Establish and maintain design standards, templates, and scalable development processes across learning projects.
- Guide the use of appropriate learning technologies and modalities to drive engagement, retention, and behavior change.
- Define learning success metrics and evaluation strategies aligned to business outcomes.
- Analyze training effectiveness and share insights with stakeholders to guide decision-making and demonstrate business impact.
- Manage multiple high-impact projects with competing deadlines in a fast-paced and ambiguous environment.
- Stay current on learning science, technology trends, and compliance best practices to drive innovation and content quality.


About the team
The ORC Education & Creative Services team develops high-quality training and performance support that drives regulatory compliance and business efficiency. We partner across Worldwide Operations to deliver learning experiences that empower employees, mitigate risk, and scale operational excellence.