The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap, followed by design, development, and delivery. The Senior Learning Design Professional work assignments involve moderately complex to complex topics and will require proficient project management skills and time management. This role will be focused on development of learning experiences specifically for the Michigan Medicaid Care Management line of business including both clinical and non-clinical roles and will support the Learning Design Lead in design and development capacities.
Senior Learning Design Professional
The Senior Learning Design Professional collaborates with business partners to assess needs and design effective learning solutions. This role manages projects through all phases, from initial consultation to final delivery, and is responsible for organizing content and developing a variety of instructional materials, including storyboards, scripts, performance support tools, mobile learning modules, and manuals.
Key responsibilities include:
Keeping the learner’s goals and business objectives at the forefront when designing and implementing learning solutions for ongoing improvement.Writing clear and measurable learning objectives and coordinating performance assessments to evaluate training effectiveness. Uses data-driven insights to implement enhancements as needed.Ensuring all course materials remain current and aligned with organizational needs.Monitoring and analyzing program effectiveness through metrics such as learner satisfaction, proficiency assessments, and job performance outcomes.Delivering instruction, conducting train-the-trainer sessions, and providing guidance to facilitators.Utilizing collaborative tools to enhance the learning experience.Planning, organizing, and developing curricula, training materials, and job aids tailored to specific requirements.Applying consultative skills to conduct needs analyses and determine the relevance of learning interventions.Contributing to departmental strategy and making informed decisions on complex technical project components with minimal supervision.Exercising independent judgment in setting objectives and determining the best approaches to assignments.This position requires strong project management, instructional design expertise, and the ability to work autonomously while supporting organizational learning and performance goals.
Use your skills to make an impact
Required Qualifications
Bachelor's Degree5 or more years of working instructional design experience including creation of CBT's, PowerPoint, Facilitator Guides, Job-Aids, Self-Paced Learning.Prior experience working in a fast-paced consumer centric company in a learning function.Experience utilizing Articulate 360 and PowerPointProgressive business experience with a focus on learning strategies and adult learning theoriesMust be passionate about contributing to an organization focused on continuously improving consumer experiencesMust be able to work efficiently, multi-task, and pivot as project priorities change.Clinical and/or Care Management work experience.Experience with Project ManagementPreferred Qualifications
Master's Degree in one of the following areas: Learning and Performance; Education; Instructional Design; Organizational Design or related field.Facilitation experienceWork experience in a health care and / or Insurance settingExperience working in CSOD uploading curricula and creating Events & Sessions.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-09-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.