Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Sr Lead Vehicle Services Trainer

Management Level

Sr Manager - Non People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This role is responsible for the execution of the overall Automotive Technician training center strategy, in alignment with Manheim and Mobility business priorities and objectives.

The Senior Lead Vehicle Services Trainer will also lead a team of supporting training professionals who are all focused on delivering and supporting  a training curriculum that enhance associate technical skills and capability and deliver a superior training experience. This position requires an experienced training professional and leader that demonstrates exceptional collaboration with both functional and operational leaders to align training design, execution, and reinforcement across the Manheim Reconditioning and select Mobility technician workforces.

A proven track record driving training results in large, complex organizations is critical to the success of the role to align training and development with business requirements, objectives, and strategy. The Senior Lead Vehicle Services Trainer leader is responsible for promoting an engaged, high-performance culture across a newly combined training team, including coaching and developing leaders and individual contributors while influencing across the organization. The position functions as an internal partner to senior leaders by assessing developmental gaps and learning needs of our tech force and determining appropriate and measurable training and enablement initiatives.

PRIMARY DUTIES/KEY RESPONSIBILITES

Partner with business leaders to vision and build training and enablement strategies aligning to the overall Vehicle Services business strategy, coordinating across the organization to identify and prioritize learning needs and collaborating to ensure effective implementation.

Align with key stakeholders, including business leaders, HR, IT, Global Learning, Marketing, and Product on the role of the training organization as part of the wider training and enablement ecosystem and formulate a plan to execute, ensuring consistency in our approach across all of CAI.

Organize training teams into a cohesive and productive organization to execute on key priorities, providing guidance and direction to direct reports, senior managers, and individual contributors, building a high performance and trusted team culture.

Management of existing programs and support the design/creation of new programs and training materials and a vision for how our approach will evolve in the next 2-3 years.

Direct the instructional design and development of learning solutions for a variety of topics and delivery methods including learning campaigns, e-learning and instructor-led content.

Develop effective leadership coaching and development strategies in alignment with business needs.

Partner with senior execs to continually evaluate the effectiveness of the tech training and enablement programs based on KPIs and ROI metrics. Modify existing plans as required to ensure future success.

Establish strong relationships and meet regularly with leaders to understand needs and opportunities.

Analyze learning evaluation data and metrics to diagnose gaps, identify opportunities and implement change to ensure content is current, relevant and delivered in the most efficient and effective manner.

Manage vendor partnerships and build relationships with 3rd party training providers and software vendors as needed.

Perform any other duties assigned

Qualifications:

Bachelor degree preferred.  Equivalent industry experience will be considered.

10+ years of experience with Automotive Technology training

Demonstrated knowledge of instructional design techniques

Strong leadership and team development skills

Leadership experience in the Learning & Development area demonstrated success in building a tech learning, enablement, and/or development strategy

Proactive, analytical, and strategic approach to instructional program design and development

Excellent ability to motivate, inspire and communicate to multiple levels of the organization

Must possess strong business acumen

Superior written and verbal communication and interpersonal skills

Strong attention to detail

Experience with Learning Management Systems (LMS) and/or software

Ability to drive vision and consciously cultivate a culture of positivity and excellence

Ability to engage key stakeholders, build support and influence outcomes to drive the agenda

Ability to handle a high volume of work in a short period of time, handle multiple priorities simultaneously and operate in a demanding work environment

Travel: up to 50%

MSCOX

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.