CHARLOTTE, NC, 28230, USA
20 hours ago
Senior Lead Transformation Coach
**About this role:** Wells Fargo is seeking a Senior Lead Transformation Coach within Strategy, Digital & Innovation and Enterprise Payments. This individual will support the Global Payments & Liquidity Product Transformation team focused on aligning business and technology within a product domain to accelerate and streamline change execution. You will bring agile subject matter expertise and act as a change agent to coach, influence, teach and mentor employees at all levels regarding the ways of working, key behaviors and frameworks that drive success. **In this role, you will:** + Build relationships and act as an advisor to senior leadership and teams to guide and influence transformational change for highly complex business needs + Strategically engage with all levels of professionals and managers across the enterprise to translate Agile and product theory into practical and tangible actions which upskill people, and help evolve how teams work together + Coach for discovery of products and continuous delivery of customer centric work, including creation of product roadmaps, development of product area backlogs, and iterative application development using modern engineering practices + Foster maturation of Agile behaviors and delivery concepts across all levels of staff, and coach leaders to consider readiness, complexity, pragmatic strategies, and the structure required to support software and enable transformation success + Lead the strategy and resolution of highly complex challenges by asking open, analytical questions to help rethink, change and coordinate the way work is structured + Create, gain buy-in for, and implement proactive coaching plans that leverage observations and enterprise maturity assessments to evolve the skills of team members, engineering managers, and product managers toward higher levels of maturity + Actively participate in forums and communities of practice to provide strategic thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery + Guide product managers and product owners on the beneficial use of metrics for continuous improvements and data-inspired decisions + Provide vision, direction and mentoring for peer coaches, Scrum Masters, and others, to aid growth and improvement **Required Qualifications:** + 7+ years of Agile (Coaching, Scrum or product owner) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Understanding of Global Payments & Liquidity business operations, processes, products, and customer interactions + Deep Expertise in Agile Frameworks (Scrum, Kanban, SAFe, etc.) with demonstrated ability to tailor practices to context and need + Prior success delivering Agile transformations in large, complex environments (20+ teams) + Exceptional verbal, written, and presentation skills, with the ability to facilitate workshops, training sessions, and leadership updates. Able to communicate thoughts, concepts, practices effectively at all levels, adjusting approach as needed to a target audience. + Experience developing partnerships with strong ability to influence, collaborate with other business and functional areas, and overcome resistance to change + Highly motivated with an organized work style and the ability to execute in a fast paced, high demand, environment while balancing multiple priorities + Strong analytical ability used to identify risks, confidently raise issues, and escalate appropriately **Job Expectations:** + This role is not eligible for visa sponsorship + Candidates must be willing to work out of either Charlotte, NC (Uptown location) or San Francisco Bay Area. No other locations will be considered. **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $139,000.00 - $260,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 29 Jul 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-474893
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