Role Overview:

We are seeking a highly motivated and experienced Key Account Manager to drive growth and manage key client relationships within the Finnish market. This role involves nurturing and expanding a portfolio of existing, complex B2C-focused accounts, with account revenues from €200K upwards. A primary focus will also be on proactively hunting and acquiring new clients within specified target industries. The successful candidate will report to the local Managing Director and operate with a significant degree of autonomy within a small, supportive team.

Target Client Industries:

The primary focus is on companies with a significant B2C business, specifically within the following sectors in Finland:

Banking and Finance Insurance Security Telecommunications

 

Required Skills and Experience:

Invoice Lifecycle Management Expertise: Demonstrable, in-depth understanding of the end-to-end invoice lifecycle, including invoice creation, processing, payment tracking, and reconciliation. Debt Collection and Debt Purchase Knowledge: Proven experience and strong understanding of debt collection strategies, processes, and relevant legal frameworks in Finland. Familiarity with debt purchase mechanisms and their implications for clients is crucial. Proven Key Account Management Experience: A minimum of 5 years of demonstrable success in a Key Account Management role, specifically managing complex accounts with annual revenues (to our company) between €50K and €2M. Showing consistent achievement in customer retention, revenue growth, and profitability. New Business Development: A strong hunter mentality with a proven track record of successfully identifying, prospecting, and acquiring new clients within the Finnish B2C-focused sectors mentioned above. Industry Experience & Networks: Significant experience and a strong, established professional network within the target industries (Telco, Banking & Finance, Retail, Utilities, Security) in Finland. Crucially, these networks should extend to C-level executives and Heads of Finance departments. Customer Relationship Management: Exceptional ability to build and maintain strong, long-lasting strategic relationships with key stakeholders at senior levels within client organizations. Proactive in identifying client needs and offering solutions to enhance satisfaction and loyalty. Strategic and Analytical Skills: Ability to analyze account performance, identify opportunities for growth and profitability improvement, and develop and execute strategic account plans. Negotiation and Communication Skills: Excellent negotiation, presentation, and communication skills (both written and verbal) in Finnish and English. Strong capabilities in managing and leading contract negotiations and execution. Technical Proficiency: Proficient user of Microsoft Office applications, including Outlook, Excel, PowerPoint, and Teams. Independent and Results-Oriented: A proactive, self-motivated individual capable of working independently with readily available technical and legal support. Strong drive to achieve and exceed KPIs, specifically revenue growth from existing accounts, new client acquisition, customer satisfaction (NPS), and profit margin. Coordination and Steering Skills: Skilled in coordinating and steering cross-functional teams including Client Management, Compliance & Risk, Legal, IT, Business Intelligence and Operations, in order to achieve targeted objectives.

Ideal Candidate Profile:

The ideal candidate is a commercially sharp and results-driven Key Account Manager with at least 5 years of experience, deeply embedded in the Finnish business landscape in particular within Banking & Finance, Insurance, Telco or Security sectors. He / she possesses a profound understanding of invoice lifecycle management, debt collection, and debt purchase. This individual is not only skilled at strategically managing and growing complex, high-value accounts but is also a proactive and successful new business hunter with connections reaching to C-level.

He / she thrives in an autonomous role within a small team environment, reporting directly to the Managing Director. The candidate should be adept at leveraging his / her extensive network and industry knowledge to drive revenue, enhance customer satisfaction (NPS), and improve profit margins. We are looking for a candidate preferably based in the Helsinki metropolitan area (with hybrid work options) or alternatively in Turku.

For more information about the task, please call Harri Kanerva at 040 549 6594 between 11 a.m. and 3 p.m. on July 28 or between 11 a.m. and 3 p.m. on July 29.

Thrive at Riverty with great benefits: 

Immerse yourself in a welcoming, trust-filled atmosphere as part of our agile teams and explore the fantastic opportunities within the Bertelsmann Group  Put your health first by engaging in a variety of supported sports and leisure activities – it's important to us!  Empower your growth and professional development with Riverty’s training sessions and customized development plans. Together, we'll learn, evolve, and achieve success  Know that you're appreciated with plenty of employee benefits & discounts just for you  Experience the best of both worlds with our flexible working arrangements, which let you mix on-site teamwork and remote work to create the perfect professional experience that suits your life 

Please note, benefits could be different depending on location or agreement details, and they may alter over time. We'd be delighted to explore these benefits in greater depth during an interview.

 

About us 
We are Riverty. And we believe everyone should be in control of their financials. We ask you to join in. Because together with you, we build the most human-centric fintech. We build on experience of more than 50 years. More than 5,000 people in 13 countries drive our company and contribution to society. And we have their backs. We make sure they feel supported and included: Across teams, across physical and invisible borders and across the globe. 

Our world is growing. And we’re here. Together, we’re finding smarter, simpler, seamlessly connected ways to manage money. By leveraging data and financial technology, our holistic solutions provide flexible payments, smarter accounting, and fair debt collection, all aimed at fostering everyone's financial growth. 

 

And. Everything we do, starts with you. Join us and let‘s build a more sustainable financial future, together.

 

More information on riverty.com/careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

Company: Riverty Finland Oy 
Country: Finland 
State/Region: Uusimaa 
City: Helsinki 
Postal Code: 00 100 
Job ID: 280410