Insight Global is looking for a Senior IT Support individual in Greenwich, CT. The role of the Business Support Analyst is to provide technical assistance, troubleshoot our products and services, and support end users in the US offices and remote locations. This position is essential for resolving business user issues, delivering exceptional service, and contributing to the overall satisfaction with IT services.

This position entails managing the daily support of equipment and desktop applications in Lancashire, including coordinating the deployment of upgrades and patches provided by the IT team and external vendors. Collaboration with IT colleagues in London and Bermuda will be vital to ensure that the environments remain fully operational and are updated as necessary. Additionally, this role will offer ad hoc support to the Business Support Teams in London, Bermuda, and other locations during periods of high demand.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.