We are seeking an experienced **Senior IT Project Manager** to lead and manage complex IT projects from inception to completion. The ideal candidate will have a strong background in IT project management, excellent leadership skills, and the ability to work effectively with cross-functional teams. **Position Responsibilities:** + Responsible for leading and executing complex, high impact projects with critical dependencies across multiple stakeholders through all phases of development and implementation. Ensures projects are completed within budget, schedule, and quality targets while meeting business objectives + Identifies resource needs for the project and establishes roles, expectations, and goals with team members + Establish a governance cadence with stakeholders and report on the project’s performance against KPIs + Direct and manage internal and external teams from multiple locations + Works with stakeholders to define and manage the scope, strategy, requirements and implementation of projects + Provides effective and regular communication within the project team, stakeholders, sponsors and management + Participates in negotiation of contract terms and conditions and insures compliance with contract terms for project consultants and vendors + Identifies, analyzes, mitigates, documents, and controls project issues and risks that impact project delivery and escalate to management + Responsible for assisting in hiring project staff, and developing motivating, coaching, advising and managing the project team + May manage the technical components of the project or act as manager of personnel, including evaluating personnel + Monitor and manage employee engagement; Provide career direction for direct reports through an understanding of all disciplines and their desire for career progression. + Establish succession planning for the function; Alignment to internal performance measurement mechanisms and working with peer leaders to properly identify High Potential and Outstanding + performing talent. + Establish a knowledge base for the project, set up training and on-boarding plans, and support MITDC-wide training initiatives + Ensures compliance to MITDC-wide Digital Engineering standards and MITDC processes **Required Qualifications:** + At least 10 years with experience as a Service Delivery Manager/Project Manager delivering complex technology solutions with a University Degree or College Diploma + Experience in the development of a broadly implemented technology stack + Experience in delivering projects from inception through to post-implementation warranty using waterfall and agile project management methodologies. + Experience in managing and delivering projects involving stakeholders from multiple locations + Knowledge of project planning and tracking tools + Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes **Preferred Qualifications:** + PMP certifications + Scrum Master Certification + Insurance Industry experience + ITIL Certification + Working knowledge of business intelligence, business process, and/or correspondence management platforms and integrating systems via API/webservices. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido