Date Posted:

2025-03-25

Country:

United States of America

Location:

OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is on the lookout for a Senior IT Mobility Specialist to join our team. This pivotal role involves managing and maintaining the infrastructure that supports mobile devices used by Otis Mechanics.

The specialist will ensure that the mobile infrastructure is secure, performs optimally, and remains reliable to effectively meet the business and field requirements.

On a typical day you will:

Manage and support wireless and mobile infrastructure solutions and mobile device management (MDM) systems.

Plan and execute upgrades and enhancements to the mobile infrastructure, ensuring minimal disruption to business operations.

Collaborate with cross-functional teams to ensure that mobile infrastructure requirements are met and that solutions are aligned with business needs.

Implement and maintain security protocols and policies for mobile devices, ensuring compliance with industry standards and regulations.

Monitor and analyze security threats and vulnerabilities and take appropriate action to mitigate risks.

Stay up to date on the latest security threats and vulnerabilities and implement appropriate security measures.

Troubleshoot and resolve issues related to mobile devices and mobile infrastructure.

Document and maintain knowledge base of mobile infrastructure solutions and troubleshooting procedures.

Monitor the performance of mobile infrastructure and identify areas for improvement.

Implement and maintain performance optimization strategies for mobile devices and networks.

Conduct regular performance testing and analysis to ensure that the mobile infrastructure is meeting business needs.

What you will need to be successful:

3+ years of experience in IT infrastructure, with a focus on mobile infrastructure management

Strong understanding of wireless technologies, including Wi-Fi and cellular networks

Experience with mobile device management (MDM) systems

Excellent troubleshooting and problem-solving skills

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are a plus

What we offer:

We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. 

Enjoy three weeks of paid vacation, along with paid company holidays 

We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. 

Life insurance and disability coverage to protect you and your family. 

 Voluntary benefits, including options for legal, pet, home, and auto insurance. 

We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. 

Pursue your educational goals with our tuition reimbursement program. 

Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. 

The salary range for this role is $92,000-$120,000. We may ultimately pay more or less than the posted range, and the range may change in the future.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.  

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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