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Job Title

Senior IT Manager (Windows Server)

About your role:

In this role, you will perform a wide range of technical duties associated with Linux, Windows, Solaris and AIX operating systems in a physical and virtualized environments across multiple Datacenters. Some of those duties include 24X7 systems administration, compliance management, immediate response, and/or investigation of system alerts in a complex network environment, monitor system performance and take initiative-taking corrective action to ensure maximum system availability is achieved. You will guide and manage operational responsibilities and day to day direction of the Technology Operations team in support of hosted Fiserv clients globally.

What you’ll do:

Exhibit strong leadership skills, will be forward thinking, initiative-taking, and be able to work effectively in a diverse, exceptionally talented team, continuously striving for excellence.Lead the 24x7 operational teams responsible for the stability, maintenance, and compliance management of the systems platform.Partner with engineering and delivery teams to ensure solution onboarding and operational processes align.Provide guidance to ensure that all operational activity runs smoothly and that the team is working at its highest level of productivity with the resources needed to succeed.Provide technical oversight and guidance to ensure that all operational activity is appropriate, complies with regulations and standards, and coordinate to meet change, release, incident, and problem management standards.Seek opportunities to improve the efficiency of the teams resolves challenges by analyzing issues, assisting the team to determine the most appropriate course of action, providing direction and, when necessary, reallocating resources.Identify opportunities for system automation and process improvement.Effectively communicate with clients, executives, and peers.

Experience you’ll need to have:

7+ years of previous infrastructure/system engineering or operations experience in heterogeneous environments.6+ years of experience working in a lead or manager capacity.6+ years of experience in designing, installation, configuration, administration and troubleshooting of Windows/Linux Infrastructure and systems security in a fast-paced, high-tech environment.3+ years of experience with cloud computing and web-based product maintenance, development, and test.3+ experience with incident management, change management and problem management as it relates to information technology.Bachelor’s degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience.

How you’ll work:

This role requires being on-call during non-standard and/or overnight hours on a rotational basis.This role requires the use of a computer and audio equipment.

Important information about this role:

All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.