At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleSenior IT Business Analyst

                        

LocationCleveland

                    

FacilityRemote Location

                     

DepartmentRCM Executive Admin-Finance

                      

Job CodeT99612

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As a Senior IT Business Analyst, you will play a key role in bridging the gap between business needs and technology solutions. In this newly created position, you will gather and analyze information to document and publish clear, actionable requirements. You’ll also support the evaluation of operational and business objectives, contributing to the development of strategic solutions that drive organizational goals forward.

This is a remote position. Caregivers in this role will work 8:00am to 5:00pm.

A caregiver who excels in this role will:

Work with key stakeholders to assess the impact of business process changes to people, systems and work processes.Analyze operational and system flow as well as develop and recommend action for increased productivity and efficiency. Conducting interviews and facilitating meetings during scoping and business case development will also play an important role.Specialize in and use business process modeling, analysis and design tools as well as business process management automation technologies.Work closely with clinical caregivers and/or business leaders to analyze operational flow and recommend ways to reduce step through use of technology to improve efficiency.Assess solutions for impact on clinical workflows, business processes and overall effect on the patient care process.Provide leadership and mentoring to junior business analysts.Assist in operational rollout and support new solutions.Write user stories and manage scrum ceremonies.Conduct analyses of data to identify opportunities for performance improvement and link performance outcomes to financial and business endeavors.Perform business analysis activities using a variety of techniques in initiatives of varying scope.Identify the current state of processes, eliciting useful and harmful attributes of them, documenting models of the processes and facilitating stakeholder groups to consensus regarding new business process designs.Act in a proactive manner to assist in identifying impacts and linkages to business strategies, organization and their people, data and systems, business policies and business rules, as well as the physical assets of the business.

Minimum qualifications for the ideal future caregiver include:

Bachelor’s degree in business, information technology, management engineering, healthcare operations or a related field and Five years of experience involving operational analysis, business process analysis, continuous improvement, and resource utilization in an information technology environment OR ten years of related experience which could offset the Bachelor’s degree requirement OR High School diploma/GED and nine years of progressive healthcare IT experience OR Associate degree and seven years of progressive healthcare IT experienceFive years of experience involving operational analysis, business process analysis, continuous improvement, and resource utilization in an information technology environment.ITIL Foundations certification is required within 6 months of the position start dateStrong analytical, problem solving, and communications skills are required.

Preferred qualifications for the ideal future caregiver include:

Certifications from the International Institute of Business Analysts (IIBA) the Business Relationship Management Institute (BRMI) or Certified Business Analysis Professional (CBAP)Certifications in Lean and Six SigmaProfessional Scrum Master (PSM I) preferredPrior experience in a revenue cycle operation shop, AR management, healthcare claims and/or processingEPIC build experience and Epic CertificationHealthcare industry experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Ability to perform work in a stationary position for extended periods.Ability to travel throughout the hospital system.Ability to operate a computer and other office equipment.Ability to communicate and exchange accurate information.

Personal Protective Equipment:

Follow standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities