HSBC International Wealth and Premier Banking (IWPB)

We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Principal responsibilities

- Work closely with the Relationship Management and Wealth Management teams in providing specialist services in business planning and joint meetings

- Provide technical and skills coaching towards developing staff teams in order to achieve team business objectives

- Supply timely market and product updates to both staff and customers

- Work closely with the wealth management product teams and development team on new products, product enhancements and improvements in customer experience

- Assist the frontline teams with all customer servicing needs and disputes in order to ensure seamless support is provided to our customers