Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Implementation Specialist

Overview

•\tThe CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments Globally
•\tCIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
•\tThe role ensures accurate and precise vetting of customer network interface and systems to process financial payments
•\tProvides the ability for customers to test new MasterCard Release Code
•\tAccommodates testing whenever financial institutions make changes on their systems
•\tDo you enjoy learning new technology?
•\tDo you like working with customers toward a common goal?
•\tHave you ever performed a consultative role?

Role

•\tAct as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
•\tProvide testing support to MasterCard customers for all products and services.
•\tAct as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities.
•\tHandle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products
•\tDefine, create, maintain and document standard and non-standard key customer processing implementation processes.
•\tProvide training to CIS organization, other MasterCard organizations and the customer.

All About You

•\tBachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
•\tIntermediate experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge.
•\tAbility to interact well with the customer, Sr. and Executive management
•\tStrong verbal and written communication skills with ability to leverage these skills in a teaching environment
•\tAbility to drive change in a technical work environment
•\tAbility to multi-task covering multiple projects
•\tMobile payment background processing/hands-on on any APIs that is used for authentication or authorization is a big plus
•\tFluent in English is a must
•\tMultilingual is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.