**What you will do** + Manage collections by contacting customers via phone/email, following collection strategies, and reconciling accounts in ERP. + Liaise with internal teams (Customer Service, Sales, Pricing, Credit, Back Office) to resolve issues, update portfolios, and ensure smooth operations. + Negotiate payment agreements with customers and escalate unresolved collection issues when necessary. + Investigate and resolve disputed invoices through regular collaboration with commercial teams. + Monitor and support credit management by ensuring accurate credit limits and preventing blocked orders. + Minimize bad debt through proactive collections, preparing calculations, and performing portfolio assessments. + Contribute to continuous process improvements, update internal documentation, and maintain accurate customer master data. + Support audits, ensure compliance with internal controls, and prepare regular/ad-hoc reports for stakeholders. **What you need** Required: + BS/BA in Business Administration, Accounting, Finance or related field + Between 2 and 4 years of I2C experience + Advanced MS Office skills + Fluent spoken and written English and Dutch + Experience on collection-related systems (SAP, Oracle, AR Cloud solutions or others) Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.