**Position:** Senior HR Associate, HR Solutions Center - Asia Pacific **Job Description:** **Job Description:** + Respond to questions on basic administrative HR procedures and practices via multiple channels within our HR Solutions Center (e.g., e-mail, phone, chat and case management system). Answer basic HR policy-related and system-related questions for both managers and employees and coworkers, and escalate as appropriate. Perform higher level administrative processes involving some evaluation of accuracy and completeness. (40%) + Educate clients of services available to them and ensure accountability towards self-service tools such as Workday (Arrow’s HRIS) and other systems. Confidently assist clients with performing basic self-service transactions. (25%) + Review and release employee-related communications and announcements. Coordinate employee-wellbeing health talk sessions. Prepare APAC public holiday calendar. (25%) + Continuously suggest process improvements focusing on standardization related to HR programs, initiatives and inquiries. (10%) **What We Are Looking For** **:** + Typically requires a 4-year university degree and 1 year of experience, excellent fresh graduates may also be considered + Has developed knowledge and skills through formal training or work experience + Strong communication and influencing skills + Ability to demonstrate effective customer services skills + Ability to prioritize, organize, and perform multiple work assignments + Ability to establish and maintain effective working relationships in a team environment + Good command of spoken and written Chinese and English + Works within established procedures with a moderate degree of supervision + Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions **Location:** CN-Shenzhen, China (Upper Hills, Huang Gang Rd) **Time Type:** Full time **Job Category:** Human Resources and Sustainability Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.