Hyderabad, IND
3 days ago
Senior HR Advisor
**Role: Senior** HR Advisor **Location:** Hyderabad, India **Full/ Part-time:** Full-time **Build a career with confidence** Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. **About the role** A customer focused, pro-active, energetic and collaborative role within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. In this exciting role, you will research, analyze and respond to simple to complex HR inquiries. Including: candidate reimbursement, onboarding, managing invoices and handling letters of employment for Visa's and Immigration. Additionally, merit and bonus cycles, salary survey participation, annual benefit enrollment and provide data for any grading or job evaluation requested by the business. **Key Responsibilities:** + Provide a consistent, timely, accurate and customer-focused HR administration service to key stakeholders and customers, contributing to the HR Ops overall vision and strategy. + Support the processing of organizational HR information utilizing various HR systems. + Validate and audit data to ensure data integrity. + Serve as an employee and customer advocate who specializes in creating a culture focused on exceptional customer service. + Interpret and ensure compliance to simple and complex policies and procedures. Foster, develop and maintain strong internal and external relationships with key vendors. + Utilize multiple online systems to research, analyze, troubleshoot issues, complete requests and help resolve employee, manager and HR needs. + Utilize the case management system to document and escalate inquiries. + Educate employees on HR services and encourage use of self-service tools. + Identify opportunities for enhancements, automation and continued self-service. + Be a subject matter expert for all relevant services, processes and policies. + Work collaboratively with all areas to ensure targets are met and/or exceeded and company initiatives are supported. + Responsible for achieving internally-set quality standards and identified goals and metrics. + Create content or knowledge articles and training tools to include in the external/internal knowledge base and continually share with team and clients. + Support the onboarding process for the business. + Special Projects and any other duties assigned by the manager. **Requirements** Requires theoretical to advanced knowledge obtained through a university degree, combined with experience Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work University Degree or equivalent A minimum of 3 years prior relevant experience **Benefits** We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. + Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme + Drive forward your career through professional development opportunities + Achieve your personal goals with our Employee Assistance Programme **Our commitment to you** Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ . Join us and make a difference. **Apply Now!** **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice
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