Chicago, IL, 60684, USA
5 days ago
Senior Franchise Claims Advocate
**About HUB** In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. **Why Choose HUB?** Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development **_._** Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: + are seeking a progressive work environment at a rapidly growing organization + have a desire to help others protect their future + have an entrepreneurial spirit and are challenged by the opportunity to grow the business + are focused on learning and development to enhance your industry knowledge and expertise + are a self-starter willing to invest time and energy to learn the technical aspects of our business + believe in integrity and building success by developing relationships with others **Position Summary** Working within the Claims Department in a client-facing role, the successful candidate will apply their experience in providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, act as liaison between clients, adjusters, lawyers and insurance companies, claims management and other related client services. A successful candidate will have experience handling professional and executive liability claims. The Claims Department's mandate is to deliver claims consulting services to clients, and advocate for our clients in resolving any issues relating to their loss, i.e., coverage disputes, policy interpretation, settlement disputes, etc. **Responsibilities** + Claims advocate and facilitator on behalf of client + Review and recommend solutions to coverage, quantum and claim handling management issues + Negotiate with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims + Participate in sales presentations to prospective clients + Assist the client in preparing special claims servicing instructions focusing on the client’s specific needs and taking into consideration the structure of their insurance programs + Review and comment on policy wordings for account teams + Review of claims with clients/insurers/loss adjusters regularly + Communicate with insureds, carriers, adjusters, attorneys/counsel during life of a claim + Review and evaluate insurance policies to determine where coverage potentially exists + Evaluate and review legal documents, including, but not limited to, complaints, leases and contracts for the purpose of determining proper handling of claim as well as liability and/or insurable interest + Advocate 1st party property claims from initial report of claim to settlement on behalf of Hub clients; + Organize and participate in claim reviews meetings and new business presentations + Maintain diary of files for follow-up and document all follow-ups within claim file + Interact with account service teams + Create and issue correspondence, including written advocacy on behalf of Hub clients. + Track claim success stories. + Contribute towards quarterly newsletters and articles based on claim scenarios. + Demonstrate effective team management skills **Qualifications & Skills** + **Must have a minimum of 7** **years total of broker commercial insurance claims handling experience.** + **Preferred hospitality claims handling experience** + Client interfacing experience required + P&C Licenserequired or to be obtained within 90 days of hire + Knowledge and/or experience with workers compensation, property and casualty (preferably experience is non-management lines) + Aware of relevant insurance legislation and major insurance-related court decisions + Preferred prior experience in claims consultation with larger risk accounts + Strong communication skills - both verbal & written, as well as effective time management and organizational practices + Results-oriented with strong client service emphasis and focus + Excellent interpersonal and strong negotiating skills + Possesses excellent knowledge of coverage and analytical skills in policy interpretation The expected salary range for this position is $70,000 to $115,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. \#LI-RB2 Department Accounting & Finance Required Experience: 5-7 years of relevant experience Required Travel: Up to 25% Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (https://hubinternational.jobs/e-verify/) We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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