Bangkok, THA
4 days ago
Senior Field Technician
Do you enjoy leading technical installations, solving complex issues, and delivering exceptional service to customers? If so, we want you on our team! Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry. **WHAT YOU WILL DO** As a Senior Field Technician, you’ll be the technical expert on the ground—installing, configuring, and supporting POS systems at client sites. You’ll lead junior technicians, troubleshoot issues, and ensure every deployment runs smoothly and professionally. Your work will directly impact customer satisfaction and operational success. To break it down, your responsibilities will include: + Installing and configuring POS hardware and software at client locations. + Leading and mentoring junior technicians during field deployments. + Troubleshooting technical issues related to terminals, peripherals, and networks. + Coordinating with project managers, vendors, and clients to ensure timely rollouts. + Conducting system testing and providing user training post-installation. + Maintaining detailed documentation of all technical activities. + Ensuring compliance with company standards and customer expectations. + Traveling to client sites, including after-hours when required **ABOUT YOU** At Invenco by GVR, we believe in YOU—your skills, your growth, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive. To be successful in this role, YOU will bring: + A diploma or degree in IT, Computer Engineering, or a related field. + 3–5 years of experience in POS system installation or field service roles. + Strong understanding of POS hardware (terminals, printers, scanners, etc.). + Basic to intermediate networking knowledge (TCP/IP, routers, switches). + Familiarity with Windows operating systems. + Excellent problem-solving and communication skills. + A customer-first mindset and the ability to explain technical concepts clearly. + Willingness to travel frequently and work independently under pressure. + Certifications in networking or systems support (e.g., CompTIA, Cisco, Microsoft) are a plus. \#LI-HK1 **WHO IS** **INVENCO by GVR** Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let’s enable the way the world moves!** The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-833-399-0822 or e-mail applyassistance@vontier.com to request accommodation.
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