At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Manager

 

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.  Join us as Senior Field Service Technician and you’ll contribute to ABB’s Motion Business Area in our Auckland Service Centre based in Mt Wellington, Auckland.  In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. You’ll deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

- Work model: onsite and will involve regular travel to customer sites in a variety of locations across New Zealand.
 

You will be mainly accountable for:

Performing field service tasks, commissioning, upgrades, maintenance and product support

Troubleshooting equipment/process failures,  proactive corrective actions and recommendations.

Preparing actions needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

Working with the customer to improve the customer’s operations and reliability, reporting and recommendations

Qualifications for the Role

You are highly skilled in research and able to articulate technical documents and electrical schematics.

You have 5 years of experience in relevant field working with power electronics, power converters, automation and industrial controls.

Previous experience with ABB motion products e.g Drives, Motors, Controls

Possess an enhanced knowledge in industrial and marine electrical systems and maintenance.

NZ Electrical Practicing License or International equivalent.  Tertiary qualificaiton in Electrical Engineering or equivalent.

You are at ease communicating in English

 More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
Run What Runs the World.  

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.