JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

Senior Facilities Officer provides frontline operational support for facilities management services. This role ensures the smooth day-to-day operations of the property, coordinates with various stakeholders, and maintains high standards for cleaning, security (where applicable), and general maintenance.

Operations Management

Collaborate with Senior Property Manager and Assistant Property Manager to address specific property requirements

Coordinate with Relevant Authorities, departments, operators, and tenants

Supervise day-to-day operations including cleaning, security (only at Security Services Locations), and maintenance

Ensure compliance with operational standards across all service areas

Conduct regular property patrols and respond promptly to incidents

Manage cleaning operations, staff scheduling, and quality standards

Address tenant and visitor inquiries, complaints, and service requests

Education and Experience

Higher Diploma/Certificate or above in Facility Management and/or Property Management or equivalent

Senior Property Officer: Minimum 4 years of relevant FM/PM experience

Property Officer: Minimum 2 years of relevant FM/PM experience

Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

Good command of spoken and written English and Cantonese, especially in report writing

Fluency in Mandarin preferred

Knowledge of Hong Kong Building/Property Management regulations and ordinances

Ability to work independently under pressure with minimal supervision

 

Location:

On-site –Hong Kong, SAR, China

Job Tags:

Transitions Gap Role

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.