Hong Kong, SAR, Hong Kong SAR, China
22 days ago
Senior Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

How We support the Whole You: 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits

Family medical plan that covers spouse and children

Disability and life insurance

Additional leave includes marriage leave, adoption leave, examination leave and study leave

Staff referral bonus

Location: on-site

What this job involves

Plan, coordinate and execute matters related to facilities management

Oversee the performance of Cleaning Team, Security Team, Landscaping Team

Supervise and liaise with external vendors in respect of regular communications and ad-hoc work, and respond to issues that arise

Prepare and review contracts and tender documents including negotiations etc

Intervenes, analyses, manages and resolves business conflicts between the company and the vendors / suppliers

Monitor the progress/quality of works performed by both contractors and in-house staff.

Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements

Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels

Excellent planning & organizational skills to prioritize work and meet tight timelines

Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports

Site Responsibilities:

Cleaning Operations Management

Oversee comprehensive cleaning schedules and protocols

Ensure all areas of the building are maintained to the highest standards of cleanliness

Conduct regular inspections to maintain quality control

Address any cleanliness issues promptly and efficiently

E&M (Electrical & Mechanical) Systems Management

Oversee the maintenance and operation of all electrical and mechanical systems

Develop and implement preventive maintenance programs

Ensure compliance with relevant codes and regulations

Manage energy efficiency initiatives and sustainability practices

Facilities Management Office

Supervise the facilities management team

Coordinate daily operations and address tenant requests

Implement and maintain facilities management software systems

Develop and enforce standard operating procedures

Review “Permit to Work” to ensure all works in the premise has been evaluated

Security Management

Oversee security personnel and systems, e.g. CCTV, access control system

Develop and implement security protocols and emergency response plans

Liaise with local law enforcement when necessary

Landscape Management

Oversee landscape maintenance

Ensure proper care of indoor and outdoor plants

Manage seasonal decorations and special event setups

Clubhouse Operations

Manage the day-to-day operations of the building's clubhouse

Oversee amenities and ensure they are well-maintained and operational

Coordinate events and activities in the clubhouse

Ensure compliance with health and safety regulations, e.g. FEHD

Central Mailing Services

Ensure efficient sorting and distribution of mail and packages

Implement secure handling procedures for sensitive materials

Vendor and Contract Management

Select, negotiate with, and manage contracts for service providers and contractors

Ensure all contracted services meet quality standards and budget constraints

Financial Management

Prepare and manage the annual operating budget for all facility services

Monitor and control expenses, identifying cost-saving opportunities

Process invoices and maintain accurate financial records

Tenant Relations

Act as the primary point of contact for tenant concerns and requests

Conduct regular property inspections and address issues promptly

Coordinate move-ins, move-outs, and tenant improvements

Stakeholder Communication

Serve as a liaison between the two landlords and tenants

Prepare and present regular reports on building performance and operations

Facilitate effective communication among all parties

Conduct regular meeting to review the staff canteen performance

Health and Safety Compliance

Ensure compliance with all relevant health and safety regulations

Conduct regular safety training sessions

Stay updated on industry best practices and implement improvements as needed

Carpark Operations Management

Oversee parking systems and procedures

Optimize parking space utilization and traffic flow

Manage parking fee structures and payment systems

Oversee the installation and maintenance of parking equipment (e.g., barriers, EV charger)

Handle customer inquiries, complaints, and feedback

Manage parking allocation for tenants and visitors

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

Property Management Partitioner (PMP) Tier 1 license holder from Property Management Services Authority (PMSA)

University degree in facilities management / property management or related disciplines preferred

A minimum of 6 years’ proven experience in facilities/pro management

Able to respond appropriately to emergencies or urgent issues as they arise, managing and leading change to ensure minimum disruption to core activities and plan for future development in line with strategic business objectives

Strong leadership, well-organized, multi-tasking and able to meet tight deadlines

Excellent planning & organizational skills to prioritize work and meet tight timelines

Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports

Excellent communication and interpersonal skills with an ability to build rapport with team members and stakeholders

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Por favor confirme su dirección de correo electrónico: Send Email