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Senior Facilities Manager

What this job involves:

Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France.  The SFM will work closely with the client in partnership and manage a team of direct reports.

The SFM will have suitable experience in a similar role, excellent customer service, facilities and management skills.

Key Responsibilities

Relationship, process, people, compliance and budget management for a large/complex site or multiple sites.   Able to operate independently with minimal supervision.

Oversee team to ensure a culture of safety, customer service, compliance and quality.  

Oversight of capital and operating budget development and management; oversee financial reporting for client

Develop overall workflow to meet SLAs.  Ensures compliance across operations at the site(s).  

Integrate with engineering to ensure SLAs and monitor capacity

With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements.  Work in conjunction with central supply chain programs and account specific programs to support client specific needs.  Lead the Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review.

Manage and lead teams, ensure training and performance reviews are completed

Support operational expense budget process across functional partners in support of client objectives.  Ensure budget targets are met for site(s).

Client service and experience focus; sets communications protocol for team 

Implement site-level innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solving

Lead in participation of local JLL and Account innovation programs.  Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effort 

Competencies and Experience

Strong organizational and management skills

Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints

Ability to matrix manage technical and administrative staff

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Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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