Senior Executive - Business Development
DHL
Financial •\tMaximize branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any •\tEnhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets •\tMonitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets Operational •\tEnsure adherence to Standard Operating Procedures (SOPs) for the branch sales •\tMaximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the effective sales strategies •\tImplement sales and marketing plans for driving revenues, market share and profitability of all products in the branch •\tMaintain sound, healthy and long-term relationships with potential large clients in the branch through regular interactions with key decision makers •\tRetain existing customers and achieve base targets set for the product on a monthly basis •\tFollow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments •\tEffective negotiation of rates & service offers with customers as per the set purviews, in consultation with Branch Sales Head on case to case basis; Ensure adherence to the product pricing guidelines •\tMaximize branch revenues through development of channel partners •\tEnhance percentage collections as per the set logic remittance and DSO targets •\tEnsure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis •\tTimely communicate & coordinate with internal & external customers on service issues, if any #LI-eBD
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