The Senior Executive – Agency Recruitment supports the recruitment and development of agency talent by coordinating onboarding and deboarding processes, organizing recruitment events, managing email accounts, and maintaining accurate data and financial records. This role plays a key part in executing strategic initiatives to attract, retain, and grow agency personnel.

Position Responsibilities:

Key Responsibilities:

Recruitment and Onboarding:

Coordinate the recruitment process, ensuring timely onboarding of new agents, including contract preparation and EPOS activation.Verify candidates’ completion of licensing exams and contractual requirements before onboarding.

Deboarding:

Manage the deboarding process by ensuring accurate termination of contracts and disabling EPOS access for departing agents.Archive relevant data and manage the deletion of email accounts according to company policy.

Events and Campaigns:

Plan and execute recruitment-focused events, such as Recruitment Days, Job Fairs, and Networking COPs, to attract and engage potential candidates.Develop promotional materials and messaging for recruitment campaigns to enhance brand presence.Track and report on event and campaign outcomes to evaluate effectiveness and recommend improvements.

New Program Initiative:

Implement and oversee a new development program aimed at enhancing agent skills and career progression.Coordinate training sessions, workshops, and seminars to support program objectives.Track participant progress and gather feedback to refine program strategies.

Budgeting and Financial Management:

Develop and maintain detailed budget records, tracking expenses and project codes.Collaborate with the finance team to ensure accurate financial reporting and adherence to budget plans.

Data Analysis and Reporting:

Collect and analyze recruitment data to support strategic planning and performance tracking.Prepare comprehensive reports on hiring trends, candidate pipelines, and recruitment effectiveness.

Email Account Management:

Order and provision email licenses, ensuring timely renewals and monitoring usage.Handle email account opening, inquiries and maintain accurate records for auditing and reporting.

Required Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field.Minimum 1 year of experience in recruitment, HR operations, or administrative support.Strong organizational and time management skills.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Excellent communication and interpersonal skills.Ability to handle confidential information with discretion.

Preferred Qualifications:

Experience in agency recruitment or insurance industry.Event planning or campaign coordination experience.Basic data analysis and reporting skills.Fluency in English and Burmese.

When you join our team:

We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

In Office