Home » Job Details

Senior Exchange Engineer Information Technology Location Costa Rica Apply Now

Job Title:

Senior Exchange Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.


The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.


The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.


Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.


Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: Senior Exchange Engineer

Location: Remote

We need individuals that:

Have deep technical expertise in at least one technical specialtyYou will also need to examine possible workarounds and escalations.Set an example of excellence as a Microsoft representative, enhancing our image and reputation through your credibility, preparation, commitment, and first-class delivery.Enjoy teamwork, and contribute to their peer group and our customer account teams.Communicate at all levels from CIO to the technical staff on the ground.Support the existing Exchange on prem infrastructure, potentially migration support (to next on prem version)Upskilling of the customerLead the support for Exchange Online (80%) and on-premises Exchange/ADFS (20%), including critical upgrades and security patching, while proactively addressing mail flow issues to maintain operational excellence.Identify and implement opportunities to optimize cloud infrastructure, resulting in improved security postures and reduced on-premises footprint.

Must Have Skills

Experience with Enterprise customers5+ years of project experienceDesigning and implementing Exchange Online and hybrid Exchange environmentsExperience in Entra ID and Entra ConnectDeep understanding in Exchange server and hybrid architecture 2016\2019Deep troubleshooting skills with Exchange server and hybrid Exchange environmentsDesigning & implementing services of MS Exchange serverExperience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendationsExperience with Exchange migrations, upgrades, and optimizationsDeep understanding in SMTPDeep understanding in Active Directory architectureStrong technical skills in Exchange Online administration and governance– Prefer candidate live close to location for site visits Personnel

The base salary range for this position is $91,457 - $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The position will be posted until 07/11/2025

Location:

USA, NY, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

Apply Now