We’re hiring a Senior Exchange Administrator to manage and optimize our enterprise email infrastructure. In this senior-level role, you’ll oversee Exchange environments (on-prem and hybrid), ensure system stability, and support critical operations in a global IT setting. If you're experienced in Exchange technologies and thrive in a fast-paced environment, we’d love to hear from you!
Your future duties and responsibilities:• Carrying out incident and problem management as well as sustainable service stability for the responsible systems.
• Carrying out the associated root cause analyses.
• Identification and implementation of optimisation measures to continuously improve the operating environment.
• Proactive monitoring of infrastructure components in the environment (with SCOM).
• Conception of new, highly available server environments and their documentation.
• Planning and implementation of regular patch rollouts.
• Maintenance of operational documentation for the systems/domains supported.
• Knowledge transfer to upstream support levels (e.g. 1st and 2nd level), as well as creation of work instructions and knowledge database entries.
• Support of the responsible systems.
• Supporting colleagues with problems and questions relating to the IT infrastructure used.
• Customer support including analysing and solving problems.
• Mailgroup/Database Administration.
• Mailbox Administration.
• Administration of Distribution Lists.
Minimum 5-8 years of experience in similar role and skilled in the following systems & tools:
• Exchange
• Exchange Hybrid
• Loadbalancer
• Exchange 365
Professional Qualifications / Technical Skills
• Exchange
• Exchange Hybrid
• Loadbalancer
• Exchange 365
Soft Skills & Certifications
Soft Skills:
• Very good communication skills
• Fluent English
Certifications:
• ITIL Foundation or similar IT service management certificates
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.